(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Keep AHT under 5 minutes during 12-2pm rush.
A patient mentions fall weather
Scheduled a new Medicaid patient correctly
Post a fun fact about yourself in Random chat
Introduce yourself to a leader
Scheduled at least 2 NP in one call
Warm transferred a payment
Took at least 50 calls
Take a call from Stonehaven Eagle Mountain
Saved an appt from cancellation
Kept ACW under 1 minute during the 12-2 rush
Scheduled a patient at alternate office
Took a call from Iroquois Park
Use the new Web Messaging feature
Send a compliment to a coworker
Perfect adherence for one break
Deescalated an angry patient
Talk to someone in an office
Ask the caller if they need additional appointments scheduled
Confirm an arrival
Scheduled a same day ER appointment
Introduce yourself to a team member you don't know
