Customer Service
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Customer Service
B
I
N
G
O
show
you
care
GRT
Golden
Rule
Professional
IPC
Smile
Explain
Process
customer
service
Text
Liability
Decision
empathy
Easy
Free!
Check
VM
set
TBE
closing
calls
Build
rapport
Advocate
Honor
Commitments
24hr
contact
Return
calls
timely
Treat like
friend or
family
Listen
actively
Email
integrity