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Bingo Card Generator
by BingoBaker
I initiated
a Diebold
service
request
2
Minutes
Knowledgeable
Thank you
for being
a apart of
the team.
3
Rings
Staying up
to date on
policies and
procedures
Introduce
yourself
7
Seconds
I
absolutely
can!
Customer
should not
repeat
themselves
May
I
Repeat
back
details
Free
Space!
I
understand
your
frustration
Is there
anything
else I can
assist with?
Warm
transfer
How may
I help
you?
Dead
Air
Using the
customer's
name
May I
place you
on hold?
Provide
department
name
I will have
your PSM
call you
Engage
other
LOBs
My
pleasure!
Listen
thorougly