Call Center Bingo
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Bingo Card Generator
by BingoBaker
Call Center Bingo
B
I
N
G
O
Wore
badge
all day
Said
"I hope
you have a
great day!"
Introduced
yourself to 1
person you
don't know
Remained
calm with
an upset
customer
Clocked in
at least
one minute
early today
Said
"What I
can do
is..."
Used the
customers
name
Said
"I hope I
was able to
help you"
Defused a
frustrated
customer
Left good
notes on 10
accounts in
a row
Said:
"Thank
you for
calling"
Told the
customer
about the
portal
FREE!
Show
confidence
in your
answers
Used
polite
phrases
Said
"I can
assist you
by..."
Completed
3 requests
Expressed
willingness
to help
Used an
upbeat
tone of
voice
Asked:
"Is there
anything that I
can help you
with?:
Used a
cheerful
voice
Asked:
"Can I put
you on hold
please?"
Asked
appropriate
questions
Apologized
when
appropriate
Said:
"We
appreciate
your
business"