This bingo card has a free space and 24 words: Provide First Call Resolution, Called customer by first name, Notated properly on AS400/DT, 5 Surveys Sent, Properly read ending scrip, Advised cx can CHAT in the future, Used empathy, Updated Pref Method of Comm, Notated on F5 screen, Provide First Call Resolution, Asked to call cx by first name, Properly read ending script, Used empathy, Updated Pref Method of Comm, Advised cx can CHAT in the future, De-escalated a call, Took accountability, Congratulated customer for new purchase, Took accountability, Took accountability, 5 Surveys Sent, De-escalated a call, Asked to call cx by first name and Notated on F5 screen.
⚠ This card has duplicate items: Provide First Call Resolution (2), 5 Surveys Sent (2), Advised cx can CHAT in the future (2), Used empathy (2), Updated Pref Method of Comm (2), Notated on F5 screen (2), Asked to call cx by first name (2), De-escalated a call (2), Took accountability (3)
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