(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
Sent correct tracking instructions via SMS (must add load number on the square & DR’s name)
Used the Lumper Request email template when the carrier requested a payment code
Costco Load: Confirmed the driver has HOS and trailer is free of holes
Ensured the driver had enough HOS and tracking on a Henkel load before dispatch
Confirmed OTD is feasible when notified of a late ETA for pickup on a Niagara load
Have a HOT shipment
Opened the Facility issue for the correct reason and left a detailed note/ snoozed (Add load #)
Used the #wrong_driver_info
Opened a Missing/ Wrong Carrier Info issue after attempting to get the correct info (Add load #)
Wrong address: requested a copy of the paperwork and the address to confirm (Add load #)
Left a note under Failure to Track issue to notify team you attempted or got the driver tracking
Used #dummyresolved
Opened an Early/Late Driver issue and provided the reason for the delay and solid ETA in the note (Add load #)
Opened a Reschedule Issue + provided a reason for the R/S and time/date to R/S in the note (Add load #)
Input HD times according to SOTC
Opened Accessorial issue for TONU request and snoozed task accordingly (Add load #)
Sent the breakdown email template when a carrier reported a mechanical issue
Forwarded an email requesting load booking info to booking@nfiindustries.com (include email link)
Updated the owner of an issue to coverage if the person is OOO
Driver loaded overweight: Requested a copy of the scale ticket and BOL (Add load #)
Used an OS&D email template to request info when overages, damages, or load rejection was reported
Requested photos of the trailer when the carrier reported a rejected trailer
Marked a load that has 3 or more stops for delivery as delivered on the day of appointments
Used the Lumper: Receipt for Reimbursement (Reminder) email template
Have an Amazon vendor load
Got a load tracking that is 900+ miles & L ¾
Snoozed the load after a first outreach for 30 min
Enjoys hiking or outdoor adventures
Opened the Appointment issue for the correct reason and left a detailed note/ snoozed (Add load #)
Requested an SS of a weather-related app or photo of inclement weather when carrier reports weather delay
Opened a comcheck issue
Volunteers for a cause
Got a driver tracking on a Nutrafol, Costco, LG, Niagara, or GNC load
Opened Requested Detention on Behalf of Carrier issue, submitted request, and uploaded paperwork
Tagged or made a CM the owner of an email (escalation/ carrier requested response from CM)
Used #dummy
Followed up with a carrier for missing paperwork on an OS&D (EX: COD form)
Assisted/ troubleshoot and got a driver actively tracking via IBC/OBC (Add load #)
Carrier requests specific PU/DEL #; you found it on the load page and relayed it (Add load #)
Requested missing truck/trailer numbers/updated/ notated on shipment (Add load #)
Opened a bounce issue at least 1.5 hours before PU if late ETA or carrier NA after 2x outreach
Marked an LG load as delivered before the cutoff (midnight the day of the appt)
Has had the internet/power cutout during a work meeting
Followed up with the carrier within 1 hour of opening carrier unresponsive issue (Add load #)
Opened Customer: DETENTION-Notify Customer issue
Enjoys spicy cuisine
Return to shipper: you requested and uploaded the BOL and seal to the open issue for RMA approval (Add load #)
Used the Pulling Driver SOP on a Niagara load when OTD was compromised
Plays an instrument
Uploaded the repair receipt/invoice under the Escalation - Breakdown issue (Add load #)
Got DR’s current location when told they are not MT yet (dispatch task)
