This bingo card has a free space and 24 words: PATIENT ACCESS CENTER, LOS ANGELES GENERAL MEDICAL CENTER, CAN I PLEASE HAVE YOUR MRN?, TELAX KICKED ME OUT, ON THE PHONE WITH IT, SUBMITTING A TICKET, CAN I PLACE YOU ON A BRIEF HOLD?, CAN I HAVE YOUR CIN #?, WHAT IS THE REASON FOR THE VISIT?, CAN YOU CONFIRM THE 3 IDENTIFIERS PLEASE, PCP CHANGE NEEDED, HAVE A GREAT DAY!, IS IT 5 O'CLOCK YET?, I AM READY FOR LUNCH, IS THERE ANYTHING ELSE I CAN HELP YOU WITH?, SO MANY BACK-TO-BACK CALLS!, THANK YOU FOR CALLING!, ALMOST TIME TO GO HOME!, BRB, STRETCH TIME, NURSE ADVICE LINE, URGENT CARE, USED MY BEST CUSTOMER SERVICE VOICE and VISIT-READY.
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