This bingo card has a free space and 31 words: Group Dynamics class full, name spelled wrong in WD, "crazy" said five times, BankMobile issues/been on hold for hours, needs help uploading VP docs, missed GD/MOP class, debt phase 2 and wants to enroll, dispute tuition balance/past due account, student wants to talk to their academic advisor on demand/same day appt, student wants to talk to FA and won't give more info, "where's my refund?", doesn't know what program they want, "my course isn't on Canvas", "I want to sign up for CDL", "where is the test center?", missed the Mike Standard (did not close gate at 12min), "how do I get my transcripts?", student submits unofficial transcripts, student needs to complete questionnaire and agreement, yelling on phones, "transfer me to your Dean", password reset / account recovery, student says they don't have an account, *but they do*, GED/HSED inquiries, "where's the bathroom?", "can we get an extension for GD", "is my financial aid processed?", "you have to pay for a background check?", "I didn't attend the class, so I shouldn't have to pay for it", threaten to sue NWTC and "Drop me from everything! I'm going somewhere else!".
Peak Period BINGO | Advising Bingo | Task Bingo | CSR | CSR
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