This bingo card has a free space and 27 words: refer-a-friend conversation, Military Member Checking conversation, Talk to a customer about our CD promo rates, Update CIF (profiling), Find someone's keys, credit card referral, handwritten thank you note to customer, use customer name during conversation, Ask a customer about outside money not on deposit with SMBT, Wait on a customer of 20 plus years (profiling), Compliment a coworker on their conversation with a customer, Overcome an objection, Discover a customer's Life Event, recommend online banking enrollment, Catch someone leaving their computer unlocked, have a loan conversation with a customer, Enroll someone in estatements, recommend bill pay to a customer, Youth Checking conversation, Help a customer with a debit card dispute, Learn about a new product or service or watch a training video, Wait on someone wearing green, use customer name, Refer a customer to a Universal Banker, greeted a customer as soon as they entered the building, Be the first person to answer the phone and Show someone how the PTM works.
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