This bingo card has a free space and 24 words: Wait on hold for more than 5 minutes, Dispatch for cash vendor faulting ATM, Dispatch for mixed cash, Call Rochester, Cash vendor calls for ticket #, Call Branch to add cash, Escalate for missed SLA, Ecash open longer than 24 hours, Wait on hold for more than 5 minutes, Call Dunbar, Call Garda, Get hung up on, Ring to busy, Call branch for deposit pull, Be placed on hold, Open ecash, Escalate for missed SLA, Successfully get through to an agent, Dispatch for re-arm, Open deposit pull, Deposit pull open longer than 24 hours, Call Loomis, Dispatch for cash vendor Breaking ATM and Wait on hold for more than 10 minutes.
⚠ This card has duplicate items: Wait on hold for more than 5 minutes (2), Escalate for missed SLA (2)
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