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This bingo card has a free space and 156 words: black-box testing, usability, event, equivalence partitioning, solution scope, normal change, boundary value analysis, business case, emergency change, automated testware, business analysis, opportunity cost, decision table testing, architecture, application portfolio, cause-effect graphing, scope, service catalogue, state transition testing, facilitation, configuration management, baseline, requirements traceability, change proposal, combinatorial testing, SWOT analysis, change schedule, use case testing, serviceability, IT steering group, user story testing, service level agreement, service improvement plan, domain analysis, security, request for change, branch coverage, scope creep, plan-do-check-act, logical test case, scalability, change advisory board, experience based testing, reliability, service, error guessing, recoverability, RACI, exploratory testing, to-be analysis, standard change, capture/playback, as-is analysis, known error, defect-based testing, performance efficiency, change record, checklist-based testing, manageability, change model, best practice, maintainability, IT service, acceptance criteria, elicitation, enhancing service, condition coverage, interoperability, enabling service, actual results, environmental, ITIL framework, API testing, stakeholder analysis, service knowledge management, boundary value, data integrity, configuration management, custom tool, compliance, continual service improvement, dashboard, compatibility, service design, defect, availability, service strategy, defect-based testing, change request, service transition, equivalence partition, assumption, emergency change advisory, data obfuscation, cost-benefit analysis, root cause analysis, fail, context diagram, functional testing, requirement, operational level agreement, negative testing, non-functional requirement, incident, driver, matrix, warranty, non-functional testing, functional decomposition, service design package, pass, root cause analysis, application management, phase containment, data mapping, risk assessment, regression testing, user story, availability management, statement coverage, walkthrough, capacity management, test analysis, business requirement, risk management, test case, estimate, IT service continuity management, test basis, lessons learned process, incident management, test condition, proof of concept, problem management, test automation, stakeholder, service portfolio management, test design, business analysis plan, service level management, test execution, stakeholder requirement, release and deployment management, test log, risk, knowledge management, test harness, gap analysis, demand management, test plan, functional requirement, service validation & testing, test strategy, solution requirement, function escalation and white-box testing.

⚠ This card has duplicate items: configuration management (2), defect-based testing (2), root cause analysis (2)

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