This bingo card has a free space and 24 words: ACKNOWLEDGE, INTRODUCE, DURATION, EXPLANATION, THANK YOU, MANAGE UP, NARRATE CARE, FIRST IMPRESSION, LASTING IMPRESSION, CONFIRM UNDERSTANDING, SPECIFIC TIMEFRAME, EYE CONTACT, FRIENDLY GREETING, INTERNAL CUSTOMER, PATIENTS, FAMILY MEMBERS, LISTEN, APPRECIATE, ENCOURAGE QUESTIONS, CONSISTENCY, CONTINOUS IMPROVEMENT, BEST PRACTICE, DECREASE ANXIETY and BUILD TRUST.
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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.
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