This bingo card has a free space and 39 words: took at least stab on BKT 2, disc. non-pymt cons, set up single PBP, submit C/S fdbk survey, handle CCF acct, eval for FORB w/ no setup, use CAT tool, took at least stab on BKT 6, use bad # sharepoint, full VAIG, 2 no's and go, use KHUB as ref. for a call, took pymt on RPL, agent assist/ IB info call, offer CITI alerts, set up FORB. pgm, address client by name 3 x's, took a ROLL pymt, set up CITI alerts, took at least stab on BKT 3, file complaint, read C&D removal verbatim, gave unique ID, gave compliment, rcv'ed compliment for you or other rep, xfer to C/S, xfer to E-SVC, set up CUP, waive late fee or interest charge, spoke to POA, spoke to 3rd PARTY, spoke to SPS, spoke to UNAUTH 3rd party, "spoke" to JOLLY ROGER, took over EU/SUP call, spoke to client in WV, spoke to client in MA, language line call and TTY call.
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