This bingo card has a free space and 31 words: hospitality industry, foodservice industry, lodging, accommodation, lodging industry, travel industry, tourism industry, travel package, recreation, single-unit business, independent business, chain, brand, franchise, franchisor, franchisee, service, customer service, customer, guest, empathy, customer satisfaction, quality service, consistent quality service, service encounter, word-of-mouth publicity, front of the house, back of the house, customer focused employee, critical moment and customer service plan.
Hospitality | Hospitality | Hospitality & Tourism Terms | Tourism/Hospitality Customer Service Bingo | CHAPTER 2!
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