This bingo card has a free space and 24 words: made an oil change appt., never got a call from advisor, can you tell me my warranty, made 5 outbounds, made 10 outbounds, I need to bring it in today, i need my car done today, can i come in for an oil change today, customer wished you a merry xmas, appt cancelled, tow in, shuttle request, advisor answers on the first ring, you wished a cust. happy holidays, cust. demands for a rental, set cust up for night drop off, asking for oil change price, asking for repair price, asked for coupons, cust tells you their life story, cust demands for manager, heater or a/c doesnt work, car wont start and cust ask for car wash.
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