This bingo card has a free space and 34 words: Recap call after issue and give a closing statement, Ask for First and last name for verification, Perform a Insurance review and get the member more liability, Give praise In team chat, Discover a need for AO, Create a profile, Build value and issue a policy when we're more expensive, Issue a AO only, Quote AO and REN together, Complete Flowthru ODOC, Discover a need for REN, Issue a Flowthru, Issue a 2 pack, Discover a need for VPP, Educate the member on Insurance (Detailed Explanation), Issue a 3 Pack, Save the member money and issue a policy, Overcome an objection and issue a policy, Quote AO, REN, VPP, Issue a On Base policy (AO or REN), CAP a family member, Roll out the red carpet with a set up, Be praised in team chat, Set a member up with online access, Recieve praise from the Leadership/Support, Complete a call from start to finish without using the NEST help chat, Search KD to locate a answer to a members question, Answer a teammates question in the NEST help chat, Ask open ended questions and discover a need, Build value on our Company, Facilitate the members financial security, Help the member understand a coverage, Paint the picture of why a certain coverage is important and Give Taylor or Seth a hard time.
Customer Service Week | Guardians of the Call Center BINGO | Member Engagement | Safeco Bingo | Success with Safeco
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