This bingo card has a free space and 24 words: Obtain payments for multiple accounts on one call, Successfully establish auto pay on an existing payment plan, Successfully explain an office visit in addition to wellness and collect payment, Use the reference manual to resolve an uncommon situation (write down page number), Ask a patient question that helps clarify the correct resolution, Set up a 3 mo. payment plan on a balance over $800, $3,000 or more in daily quickpays, Correctly offer and apply a PPD, 2 QuickPays in the same day Over $500 each, Look up an EOB in HSI papers, Advise of deadline in summary, Add a account activity 444 to bill a PHCS, IPN, or FH network HealthShare, Help a coworker find the right answer to something, Locate a needed document in OnBase, Talk someone into paying over the phone instead of mailing/paying online, Help somebody resolve their payment plan early., Deescalate a patient, Set up a payment plan on an account that patient wants to follow up with insurance about, Help patient get new charges added into existing PP, Have a patient thank you for helping them resolve a situation, Have a meaningful connection, Send/request a SLBP invite for a payment plan needing over 36 months, Make guar note with non-network HealthShare information and Quick Payment of $1,000+.
NAVIENT BINGO | Customer Service Bingo (Outbound) | BC BINGO | Payment Support | Bingo
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