This bingo card has a free space and 24 words: Asks for a bag after the sale, Asks at the side of the counter instead of lining up, "I saw a book here two months ago...", On the phone while you're serving them, Have to stay back to serve someone who just won't leave, Baby left unattended and/or screaming, "Do you do gift wrapping?", Find a dumped stack of books, Customer generally just being mean, Someone complains about "Merry Christmas" or similar, Someone tries to enter the back room, Kid makes a mess and the parent just leaves, Book put on the shelf spine-first instead of spine out, Gets mad that we charge for bags, You go to look in the back room and when you come out the customer is gone, Someone complains about how long the line is, Waits at the counter while you go to search for their book, Complains we can't get in their book that they have left until the absolute last minute to buy, Someone puts books in Spirituality just to annoy people, Food on the floor. Why do people do this., Someone is surprised that fiction is sorted by author surname, Someone says the book title instead of a greeting like "hello", "It's cheaper at ___" and Customer says no to BotM or loyalty.
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