This bingo card has a free space and 24 words: Carol Henson, Does not provide details of issue, Does not answer when we call back., ParaPlan, Calls a monitor a computer, Lack of common knowledge, Does not follow instructions, "I need to plug my laptop into my desk top", Receive an Out Of Office response to the first reply, Does not know that VPN & initial login are single sign on, Replies "Now" 2 hours later, Needs UltiPro password reset, "The Access", It is an emergency only when they are available, Refuses to turn PC off because it is "inconvenient", Calls via extension, Wants us to remote and declines prompt, Answers 'Yes' to a multiple choice question, Has us remote in while they are in a meeting, calls a computer a "lab top", User does not know progr, Calls 3 times in rapid succession, Lies about never receiving a response and Changes the subject.
IT BINGO *FIXED | IT BINGO #3 | I.T LIFE | Help Desk Bingo | She Says
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