This bingo card has a free space and 24 words: Scheduled an emergency appointment, Helped someone who asked to speak with the office, Took a call for the same office twice in a row, Went to break exactly on time, Submitted an escalation, Checked SLA, Chatted in random chat, Asked a question in MDPWeb chat (call-related questions only), Helped a patient with a toothache, Helped a patient with a broken tooth, Helped a patient with a missing crown, Scheduled a patient with Medicaid, Scheduled a patient with a PPO, Wrapped up a ghost call in less then 5 seconds, Scheduled a patient whose first name starts with A, M, or S, Called the Sr. Spec line, Transferred a payment call, Sent a task to the practice, Rescheduled an appoinment, Took a call for a Stonehaven office, Someone trying to schedule their child at Kids Lubbock called Lubbock Central, Heard a dog barking in the background, Patient gave you a compliment and Transferred a Spanish- speaking patient to the Spanish queue.
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