This bingo card has 29 words: rewards/points/discount abusers, overreacting to marketing communications, calling while driving, mentions their loyalty, complaining about hold time, threaten legal action, mentions starbucks or competitor, mentions how much they spend, blaming us for carrier delays, Experts, Doesnt know how to use a smartphone, Fraud inquiries, Password reset, Doesn't have order number, Yelling, calling us by the wrong name, complaint about hold music, Being vague in their inquiry, Didnt order from us (costco, amazon), Failed value load-charge, Foreign object, long wait time for MOA, Moa went to wrong location, forgot to add promo while active or inactive, Sub edit/navigation, talking over you, Not answering your question in email, Not believing you re: pending charges and their reality is truth.
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