This bingo card has a free space and 24 words: Client mad about wait time, Owner asks dumb questions, AP says something from our group note, Client knocking on/coming into clinic, Call drops, W/E turns into sick exam, Owner does not have a carrier for their cat, All receptionists on a line and phone is still ringing, Owner stopping one of us in parking lot, Chewy calls, Someone calls to get in same day, Picks up a Spanish only call, Client is late to appt or NC/NS, Biovet didn't send results, "You guys are really busy huh?", Owner doesn't own a cellphone, Owner wants to add another pet to their appt, Someone calls for prevention from parking lot, Someone curses at you on phone, Vaccine records from breeder/ non-vet, Owner DEMANDS to speak with the Dr., Someone is being a Karen, Voicemail box is full and Check out for double pet room.
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