This bingo card has a free space and 24 words: missed call, hasn't checked voicemail, 'Do you want your reference?', very aware that we close at 5pm, totally unaware we close at 5pm, client wants to go to the toilet, client doesn't have appointment, client brings in small child, client brings in dog, caller actually needs Sale office, site girl rings on Tue or Wed, client phones to say they've sent email, site girl rings more than once in an hour, Ann Valentine wants some deeds, 'OK, I'll just hold for him then.', Iron Mountain delivers grubby file, rings for directions to office, rings for directions more than once, calling re an email they've just got, client doesn't understand quote, someone kicks off wild, the old office runs out of coffee, 'Oh, she knows my phone number.', Carole @ Brimelows sings us a song and something completely ridiculous happens..
Client Experience BINGO! | BRANCH BINGO | Someone who... | CPS BINGO | Week of 8/2
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