This bingo card has 16 words: Use Equipment tab*, Wear U.S. Cellular logo#, Read Rudel's priority email^, 1 Day of AHT less than 600^, Participate in a D.O. Days activity#, Ask about how they use their phone*, Share best practice or feedback with peer^, 1 day of Hold less than 15^, Recap on a call *, 1day of ACW less than 25, 100% on a call evaluation*, 100% Empathy for a week, Offer Data caps*, Participate in CSW dress up day#, Recognize a peer for empathy^ and Paraphrase on a call*.
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