This bingo card has a free space and 24 words: Finding common interests, Answer your own question, Using good volume control, Wait for a bit of a pause, Follow-up questions, Content of their character, Ask for the person you are calling, Being a conversation hog, Trading information, Standing an arm's length away, Not be too personal at first, You don't know well, Being an interviewer, Leave our phone number, Gee's Bend Quilters, Close-ended questions, Teasing or bantering, A cover story, Change the subject, Look away once in a while, Used fabric & scrap materials, Two message rule, Martin Luther King Jr. and Open-ended questions.
Customer Experience | 9 Ways to Improve Your Listening Skills | Bingo at work! | Conflict Resolution (NMLDP Track 2) | Chapter 11 - Need Discovery
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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.
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