This bingo card has a free space and 24 words: The PA ended the conversation in Steam, The PA sent an email to a customer, The PA completed a consult call, The PA opened a Design Change case, The PA completed a virtual consultation, The PA opened the Tesla account, The customer asked a question about Tesla Inverter, I heard the PA being empathetic, I saw a job where the permit was received today or yesterday, The PA uses teams to communicate to a peer, The PA needed to reach out to Operations, I learned a new acronym, The PA set timeline expectations, I heard an angry customer, The PA used one of our customer service principals, The PA asked probing questions, The PA set a follow up, The PA used the PA Note template, The PA referenced a confluence page, The PA responded to the customer via SMS, A customer signed their RIC, I heard the PA leave a voicemail, I saw a job that needs approval to install from the utility and The PA assisted the customer in signing their Payment Details.
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