This bingo card has a free space and 34 words: I'm a Tech!, Call on a 15+ year old unit, Complete install quote with part numbers, Open mouth chewing during the call, "Since day 1", Threat of legal action (including BBB), Dealer with consumer on speaker phone, Fastener size call, "I don't have a meter", Call on a brand that is not HHT, "what does this part number go to?", "I just need to know what to replace", "Missing" 42i cast covers, "I can't keep coming back to this unit", Tech yelling at helper / Spouse yelling at Spouse, "The manual says that we can't do (X), but can we do it anyway?", "We've had lots of problems with these" (any unit or part), "I've been doing this (X) years!", "It was never like this before HHT took over", "Lemon!", E-mail with "See Below", "They just said to call you", Heavy Breather, "Can't you just send me the part?", Request to speak to "Supervisor", More than 4 visits to a unit with no case history, Unit had bypassed components when tech arrived (vac switch, hopper switch etc), Unapproved fuel being used, Concern for pets / plants, Any unit in a shed / garage / barn, Changed every part, unit still not working, 3 or more of same part replaced (no testing), "Is / was an engineer" (homeowner / consumer) and Filed warranty claim for unit removal.
Service Lane Bingo | PURPLE TEAM | SPM Vendor Bingo | Overcoming Objections BINGO | Beacon Go Live Bingo
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