This bingo card has a free space and 32 words: Customer didn't introduce themselves, Customer calls you the wrong name, Customer asks for S&F, doesn't provide full info, Customer using the wrong coating, MSC asks for standard item stock check, Customer under engages tool, Spoke to a Luthier, AE request for multiple brands, Customer calls wrong company, Work on a crossover, Enter a TPR, Receive a useless/blurry customer tool photo, Quote a reamer, Pickup an overflow call, Process an order shipping FEDEX, “oh I mean to call customer service, maybe you can help me though...”, Help CS with order entry, Assist an AE/DMR, Quote a tool over 5 flutes, Quote a turning tool, Submit an RMA, Submit an inspection request, Customer states website image doesn't match tool, Customer measures tools with the wrong equipment (like calipers), Quote for an international customer, Customer changes what they want as soon as you quote them, Customer is trying to machine something that has multiple materials, Someone is looking for a spline tool, Process a blanket order, Quote a coated standard, Refer a customer to a different brand and Send an internal lead.
Week of July 22nd Bingo | Bingo | Entrust Customer Ops Bingo | Leveraged Bingo | Customer Call BINGO!
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