This bingo card has a free space and 49 words: Ezyvet, Smartflow,or Phones are down, Illegible written records, Office temp is too hot, O has gotten advice from Dr.Google, The famous electronica hold music, "Will she be in a cage all day?", Client upset with how far away the hospital is, Mispronounces doctor's name, O refers to doctor by first name, "Pet hates e-collar so we took it off", I've been on hold for X amounts of minutes, Owner brings inappropriate food to a visit, Late Rounds, Owner Cries, Calls for update before rounds, Owner arrives for discharge and nothing is ready, Owner can't pronounce medication name, Expects email/phone call response IMMEDIATLEY, Owner works in human medicine and knows "everything", Person sent to appointment can't answer our questions, Reception doesn't take deposit, Owner wants to become primary care clinet, "How long will it take to get the ultrasound done?", No records on the day of the appointment, Entire family shows up for visit, "Urgent" or "Pressing" Client Call, "Your phone system is awful", Something has exploded in the microwave, Owner asks if the pet has to go to the consult, Records are sent with half the pages upside down, You say "Speak to a pharmacist" into the automated void, "Can you call my (other owner)", Full day of appts must be rescheduled, Microwave door is ajar, Water jug is empty, Receive call/message meant for another department, "Do they go out for walks?", Bryan pays a visit, Hammond steals candy/baked good from CCC ofice, Both bathrooms are in use, O asks if we offer payment plans, Do you offer discounts?, Transcription contains a swear, Phone call with client is over 10 minutes, "I ran out of meds, can I get a refill today?", Squirrels on the roof, Food left in microwave, rDVM gives attitude when requesting records and Owner wants to schedule an appt for pet who should be seen through ER.
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