This bingo card has 16 words: Edit KB, Write new KB, Walked customer though KB, Attend a round table, Pass a QA, Take a case from someone OOO, send baud applauds, add a new idea to the idea bank, react to baud applauds on the social wall, Get a very satisfied survey, Read hot topics, Read Support Digest, vote on Idea bank idea, Attended and All Hands, Had first contact resolution and receive Baud Applauds.
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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.
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