(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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G-Explained a late fee.
O-Hand a customer plates.
N-Customer pays in exact change.
B-Reference a state code to a customer.
I-Assist a distress customer.
B-Showed up to work late.
I-Drank a morning coffee or tea.
O-Talked with someone from another department.
B-Showed up on time to work.
G-Be asked for something not handled by our office.
I-Receive a 311 call in.
G-Learn a coworker’s fun fact.
O-“I never got the bill.”
N-Explain the collection actions to a tax payer.
O-Ate breakfast at work.
N-Attended a team meeting.
O-“Where do I pay this?”
N-Get a passport question.
B-“I already paid this.”
B-Brought lunch from home.
B-Explained a bill to a customer.
I-Thanked a teammate.
I-Have a parking space in the rear lot.
B-Receive a phone call from another city department.