(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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I-Explained a city license fee to a customer.
O-Ate breakfast at work.
O-“Where do I pay this?”
O-Customer thanks you.
O-“I never got the bill.”
I-Assist a distress customer.
G-Learn a coworker’s fun fact.
B-Showed up on time to work.
N-Attended a team meeting.
I-Receive a 311 call in.
B-Reference a state code to a customer.
I-Have a parking space in the rear lot.
I-“Can you waive this?”
I-Thanked a teammate.
O-Talked with someone from another department.
B-"This person doesn’t live here."
I-Printer jam.
O-Assist a customer with the online portal.
B-Balanced a report.
N-Get a passport question.
G-Helped with a delinquent account.
B-Showed up to work late.
O-Hand a customer plates.
N-Parked in the church parking lot.
G-Received positive customer feedback.
G-Get a DMV question.
G-Be asked for something not handled by our office.