(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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B-Reference a state code to a customer.
I-Receive a 311 call in.
N-Attended a team meeting.
O-Assist a customer with the online portal.
O-Removed a DMV Stop for customer.
N-Explain the collection actions to a tax payer.
I-Assist a distress customer.
I-Have a parking space in the rear lot.
G-Received positive customer feedback.
N-“When is the deadline?”
G-Explained a late fee.
B-Receive a phone call from another city department.
B-Showed up on time to work.
O-Ate breakfast at work.
O-“I never got the bill.”
G-Drink 20oz of water before 10am.
B-Explained a bill to a customer.
I-“Can you waive this?”
O-Hand a customer plates.
O-Talked with someone from another department.
I-Explained a city license fee to a customer.
O-Customer thanks you.
G-Helped with a delinquent account.
I-Thanked a teammate.
N-Issued a chicken permit.
I-Printer jam.
O-“Where do I pay this?”
G-Be asked for something not handled by our office.