Patient makes you hang up first PT starts yelling ok "Why isn't my script ready yet?" Med Refill Pharmacy needs clarification PT says everything wrong with them before name/dob Frequent caller UTI symptoms Allye's Late Drama in the group chat New patient Callback Decorating party!!!! Someone orders food delivery "We have a line" Rae doing IT "HELLO?!?" PT calls back without listening to voicemail Habla espanol Tayllor visits Critical Lab Person on the other line is chewing something Something, something, Suntree PT tells you their life story LOUD NOISES Someone brings in treats PT is leaving the provider/HF PT refuses to go to ER or Urgent Care Prior Auth PT wants to speak to management No MA response Needs fax number "Isn't there anything sooner?" "Do I have to fast for my labs?" PT wants a script with no appointment No one on the line Insurance company calling "Is this HealthFirst?" Patient starts swearing Call from Home Care Wants to be seen today Someone crashes out Rae throws her headset PT calls multiple times with no results Send lab orders to Quest Patient makes you hang up first PT starts yelling ok "Why isn't my script ready yet?" Med Refill Pharmacy needs clarification PT says everything wrong with them before name/dob Frequent caller UTI symptoms Allye's Late Drama in the group chat New patient Callback Decorating party!!!! Someone orders food delivery "We have a line" Rae doing IT "HELLO?!?" PT calls back without listening to voicemail Habla espanol Tayllor visits Critical Lab Person on the other line is chewing something Something, something, Suntree PT tells you their life story LOUD NOISES Someone brings in treats PT is leaving the provider/HF PT refuses to go to ER or Urgent Care Prior Auth PT wants to speak to management No MA response Needs fax number "Isn't there anything sooner?" "Do I have to fast for my labs?" PT wants a script with no appointment No one on the line Insurance company calling "Is this HealthFirst?" Patient starts swearing Call from Home Care Wants to be seen today Someone crashes out Rae throws her headset PT calls multiple times with no results Send lab orders to Quest
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Patient makes you hang up first
PT starts yelling
ok
"Why isn't my script ready yet?"
Med Refill
Pharmacy needs clarification
PT says everything wrong with them before name/dob
Frequent caller
UTI symptoms
Allye's Late
Drama in the group chat
New patient
Callback
Decorating party!!!!
Someone orders food delivery
"We have a line"
Rae doing IT
"HELLO?!?"
PT calls back without listening to voicemail
Habla espanol
Tayllor visits
Critical Lab
Person on the other line is chewing something
Something, something, Suntree
PT tells you their life story
LOUD NOISES
Someone brings in treats
PT is leaving the provider/HF
PT refuses to go to ER or Urgent Care
Prior Auth
PT wants to speak to management
No MA response
Needs fax number
"Isn't there anything sooner?"
"Do I have to fast for my labs?"
PT wants a script with no appointment
No one on the line
Insurance company calling
"Is this HealthFirst?"
Patient starts swearing
Call from Home Care
Wants to be seen today
Someone crashes out
Rae throws her headset
PT calls multiple times with no results
Send lab orders to Quest