(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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PT calls multiple times with no results
PT wants a script with no appointment
Call from Home Care
PT wants to speak to management
Someone crashes out
Callback
ok
PT is leaving the provider/HF
Person on the other line is chewing something
Pharmacy needs clarification
Send lab orders to Quest
"We have a line"
Frequent caller
PT calls back without listening to voicemail
New patient
"Is this HealthFirst?"
Prior Auth
Critical Lab
Allye's Late
Patient makes you hang up first
Something, something, Suntree
Wants to be seen today
PT tells you their life story
Patient starts swearing
No MA response
Rae doing IT
Decorating party!!!!
Med Refill
Insurance company calling
PT starts yelling
Tayllor visits
PT refuses to go to ER or Urgent Care
Habla espanol
PT says everything wrong with them before name/dob
