PT says everything wrong with them before name/dob Insurance company calling "HELLO?!?" Decorating party!!!! ok Person on the other line is chewing something Frequent caller PT wants a script with no appointment Someone brings in treats PT starts yelling "Isn't there anything sooner?" Med Refill Patient makes you hang up first PT wants to speak to management PT calls multiple times with no results Send lab orders to Quest Someone crashes out "Is this HealthFirst?" Allye's Late No MA response PT is leaving the provider/HF PT refuses to go to ER or Urgent Care Rae throws her headset Rae doing IT PT calls back without listening to voicemail Critical Lab PT tells you their life story Pharmacy needs clarification No one on the line Drama in the group chat New patient Patient starts swearing UTI symptoms Wants to be seen today Tayllor visits Callback "We have a line" Prior Auth LOUD NOISES Needs fax number "Why isn't my script ready yet?" Someone orders food delivery Habla espanol Something, something, Suntree Call from Home Care "Do I have to fast for my labs?" PT says everything wrong with them before name/dob Insurance company calling "HELLO?!?" Decorating party!!!! ok Person on the other line is chewing something Frequent caller PT wants a script with no appointment Someone brings in treats PT starts yelling "Isn't there anything sooner?" Med Refill Patient makes you hang up first PT wants to speak to management PT calls multiple times with no results Send lab orders to Quest Someone crashes out "Is this HealthFirst?" Allye's Late No MA response PT is leaving the provider/HF PT refuses to go to ER or Urgent Care Rae throws her headset Rae doing IT PT calls back without listening to voicemail Critical Lab PT tells you their life story Pharmacy needs clarification No one on the line Drama in the group chat New patient Patient starts swearing UTI symptoms Wants to be seen today Tayllor visits Callback "We have a line" Prior Auth LOUD NOISES Needs fax number "Why isn't my script ready yet?" Someone orders food delivery Habla espanol Something, something, Suntree Call from Home Care "Do I have to fast for my labs?"
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
PT says everything wrong with them before name/dob
Insurance company calling
"HELLO?!?"
Decorating party!!!!
ok
Person on the other line is chewing something
Frequent caller
PT wants a script with no appointment
Someone brings in treats
PT starts yelling
"Isn't there anything sooner?"
Med Refill
Patient makes you hang up first
PT wants to speak to management
PT calls multiple times with no results
Send lab orders to Quest
Someone crashes out
"Is this HealthFirst?"
Allye's Late
No MA response
PT is leaving the provider/HF
PT refuses to go to ER or Urgent Care
Rae throws her headset
Rae doing IT
PT calls back without listening to voicemail
Critical Lab
PT tells you their life story
Pharmacy needs clarification
No one on the line
Drama in the group chat
New patient
Patient starts swearing
UTI symptoms
Wants to be seen today
Tayllor visits
Callback
"We have a line"
Prior Auth
LOUD NOISES
Needs fax number
"Why isn't my script ready yet?"
Someone orders food delivery
Habla espanol
Something, something, Suntree
Call from Home Care
"Do I have to fast for my labs?"