"Is thisHealthFirst?""Do I haveto fast formy labs?"MedRefillSomeoneordersfooddeliveryLOUDNOISESWants tobe seentodayRaethrowsherheadsetSomething,something,SuntreePerson onthe other lineis chewingsomethingokDrama inthe groupchatFrequentcallerTayllorvisitsPT wants tospeak tomanagementAllye'sLateDecoratingparty!!!!NewpatientSomeonebrings intreatsRaedoingITPatientmakesyou hangup firstInsurancecompanycallingPTstartsyellingPharmacyneedsclarificationNeedsfaxnumberCall fromHomeCarePT sayseverythingwrong withthem beforename/dobCallbackNo oneon thelineUTIsymptoms"Wehave aline""Why isn'tmy scriptreadyyet?"PT callsmultipletimes withno resultsPT callsback withoutlistening tovoicemail"Isn'tthereanythingsooner?"CriticalLab"HELLO?!?"PT refusesto go to ERor UrgentCarePT wants ascript withnoappointmentPT isleaving theprovider/HFSend laborders toQuestPatientstartsswearingPT tellsyou theirlife storyHablaespanolPriorAuthSomeonecrashesoutNo MAresponse"Is thisHealthFirst?""Do I haveto fast formy labs?"MedRefillSomeoneordersfooddeliveryLOUDNOISESWants tobe seentodayRaethrowsherheadsetSomething,something,SuntreePerson onthe other lineis chewingsomethingokDrama inthe groupchatFrequentcallerTayllorvisitsPT wants tospeak tomanagementAllye'sLateDecoratingparty!!!!NewpatientSomeonebrings intreatsRaedoingITPatientmakesyou hangup firstInsurancecompanycallingPTstartsyellingPharmacyneedsclarificationNeedsfaxnumberCall fromHomeCarePT sayseverythingwrong withthem beforename/dobCallbackNo oneon thelineUTIsymptoms"Wehave aline""Why isn'tmy scriptreadyyet?"PT callsmultipletimes withno resultsPT callsback withoutlistening tovoicemail"Isn'tthereanythingsooner?"CriticalLab"HELLO?!?"PT refusesto go to ERor UrgentCarePT wants ascript withnoappointmentPT isleaving theprovider/HFSend laborders toQuestPatientstartsswearingPT tellsyou theirlife storyHablaespanolPriorAuthSomeonecrashesoutNo MAresponse

Eldron Phone Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Is this HealthFirst?"
  2. "Do I have to fast for my labs?"
  3. Med Refill
  4. Someone orders food delivery
  5. LOUD NOISES
  6. Wants to be seen today
  7. Rae throws her headset
  8. Something, something, Suntree
  9. Person on the other line is chewing something
  10. ok
  11. Drama in the group chat
  12. Frequent caller
  13. Tayllor visits
  14. PT wants to speak to management
  15. Allye's Late
  16. Decorating party!!!!
  17. New patient
  18. Someone brings in treats
  19. Rae doing IT
  20. Patient makes you hang up first
  21. Insurance company calling
  22. PT starts yelling
  23. Pharmacy needs clarification
  24. Needs fax number
  25. Call from Home Care
  26. PT says everything wrong with them before name/dob
  27. Callback
  28. No one on the line
  29. UTI symptoms
  30. "We have a line"
  31. "Why isn't my script ready yet?"
  32. PT calls multiple times with no results
  33. PT calls back without listening to voicemail
  34. "Isn't there anything sooner?"
  35. Critical Lab
  36. "HELLO?!?"
  37. PT refuses to go to ER or Urgent Care
  38. PT wants a script with no appointment
  39. PT is leaving the provider/HF
  40. Send lab orders to Quest
  41. Patient starts swearing
  42. PT tells you their life story
  43. Habla espanol
  44. Prior Auth
  45. Someone crashes out
  46. No MA response