New Year Pharmacy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. "Insurance didn't send a new card."
2. "Can't you just call my insurance and get the info?"
3. "Why is it so expensive?!"
4. "It didn't need a PA last year!"
5. "My insurance hasn't changed."
6. Patient calls for price without Rx or insurance on file.
7. On phone with insurance for >15 minutes.
8. "I don't have a deductible!"
9. Patient tries to give new insurance over phone.
10. Have to explain Medicare preferred pricing.
11. "You can't just look up my new insurance?"
12. Explain that you don't take their insurance anymore.
13. New insurance rejection you've never seen before.
14. Transfer >5 Rx for a single patient.
15. Explain deductibles to a grown adult.
16. Patient wants to rebill ready Rx. It's more expensive.
17. Patient actually HAPPY with new insurance!
18. "Can you bill my last year's insurance?"
19. Lose good patient because of insurance.
20. Insurance doesn't have new patient on file.
21. "New insurance only sent me one card."
22. Hand over card & asks: "How much is it?"
23. Doctor writes wrong year on Rx.
24. Patient gives you expired insurance card.