(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"You can't just look up my new insurance?"
Patient wants to rebill ready Rx. It's more expensive.
Doctor writes wrong year on Rx.
"It didn't need a PA last year!"
Patient gives you expired insurance card.
Transfer >5 Rx for a single patient.
Patient tries to give new insurance over phone.
"Why is it so expensive?!"
Lose good patient because of insurance.
New insurance rejection you've never seen before.
"New insurance only sent me one card."
Explain deductibles to a grown adult.
Explain that you don't take their insurance anymore.
"Can you bill my last year's insurance?"
Patient actually HAPPY with new insurance!
Patient calls for price without Rx or insurance on file.
"My insurance hasn't changed."
"I don't have a deductible!"
"Can't you just call my insurance and get the info?"
