(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"Why is it so expensive?!"
Explain that you don't take their insurance anymore.
Patient tries to give new insurance over phone.
Patient calls for price without Rx or insurance on file.
"Insurance didn't send a new card."
"It didn't need a PA last year!"
"You can't just look up my new insurance?"
Insurance doesn't have new patient on file.
Lose good patient because of insurance.
Patient actually HAPPY with new insurance!
"Can't you just call my insurance and get the info?"
New insurance rejection you've never seen before.
Doctor writes wrong year on Rx.
On phone with insurance for >15 minutes.
"My insurance hasn't changed."
Explain deductibles to a grown adult.
"New insurance only sent me one card."
"Can you bill my last year's insurance?"
Patient wants to rebill ready Rx. It's more expensive.
