Explaindeductiblesto a grownadult.Patient givesyou expiredinsurancecard.Lose goodpatientbecause ofinsurance."Why is it soexpensive?!"PatientactuallyHAPPY withnewinsurance!Hand overcard &asks: "Howmuch is it?"Patient triesto give newinsuranceover phone."Can youbill my lastyear'sinsurance?"Doctorwriteswrong yearon Rx.On phonewithinsurance for>15 minutes.Patient callsfor pricewithout Rx orinsurance onfile."It didn'tneed a PAlast year!"Transfer>5 Rx fora singlepatient.Insurancedoesn't havenew patienton file.Explain thatyou don'ttake theirinsuranceanymore.Newinsurancerejectionyou've neverseen before.Patient wantsto rebill readyRx. It's moreexpensive."I don'thave adeductible!""Can't youjust call myinsuranceand get theinfo?""You can'tjust look upmy newinsurance?""Insurancedidn't senda newcard."Have toexplainMedicarepreferredpricing."Newinsuranceonly sent meone card.""Myinsurancehasn'tchanged."Explaindeductiblesto a grownadult.Patient givesyou expiredinsurancecard.Lose goodpatientbecause ofinsurance."Why is it soexpensive?!"PatientactuallyHAPPY withnewinsurance!Hand overcard &asks: "Howmuch is it?"Patient triesto give newinsuranceover phone."Can youbill my lastyear'sinsurance?"Doctorwriteswrong yearon Rx.On phonewithinsurance for>15 minutes.Patient callsfor pricewithout Rx orinsurance onfile."It didn'tneed a PAlast year!"Transfer>5 Rx fora singlepatient.Insurancedoesn't havenew patienton file.Explain thatyou don'ttake theirinsuranceanymore.Newinsurancerejectionyou've neverseen before.Patient wantsto rebill readyRx. It's moreexpensive."I don'thave adeductible!""Can't youjust call myinsuranceand get theinfo?""You can'tjust look upmy newinsurance?""Insurancedidn't senda newcard."Have toexplainMedicarepreferredpricing."Newinsuranceonly sent meone card.""Myinsurancehasn'tchanged."

New Year Pharmacy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Explain deductibles to a grown adult.
  2. Patient gives you expired insurance card.
  3. Lose good patient because of insurance.
  4. "Why is it so expensive?!"
  5. Patient actually HAPPY with new insurance!
  6. Hand over card & asks: "How much is it?"
  7. Patient tries to give new insurance over phone.
  8. "Can you bill my last year's insurance?"
  9. Doctor writes wrong year on Rx.
  10. On phone with insurance for >15 minutes.
  11. Patient calls for price without Rx or insurance on file.
  12. "It didn't need a PA last year!"
  13. Transfer >5 Rx for a single patient.
  14. Insurance doesn't have new patient on file.
  15. Explain that you don't take their insurance anymore.
  16. New insurance rejection you've never seen before.
  17. Patient wants to rebill ready Rx. It's more expensive.
  18. "I don't have a deductible!"
  19. "Can't you just call my insurance and get the info?"
  20. "You can't just look up my new insurance?"
  21. "Insurance didn't send a new card."
  22. Have to explain Medicare preferred pricing.
  23. "New insurance only sent me one card."
  24. "My insurance hasn't changed."