(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"Why is it so expensive?!"
"It didn't need a PA last year!"
Transfer >5 Rx for a single patient.
"New insurance only sent me one card."
Patient wants to rebill ready Rx. It's more expensive.
Have to explain Medicare preferred pricing.
Patient calls for price without Rx or insurance on file.
"Can you bill my last year's insurance?"
"My insurance hasn't changed."
On phone with insurance for >15 minutes.
Patient gives you expired insurance card.
Insurance doesn't have new patient on file.
New insurance rejection you've never seen before.
"Insurance didn't send a new card."
Patient tries to give new insurance over phone.
Hand over card & asks: "How much is it?"
"Can't you just call my insurance and get the info?"
Patient actually HAPPY with new insurance!
Lose good patient because of insurance.
"I don't have a deductible!"
Explain that you don't take their insurance anymore.
