(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"Insurance didn't send a new card."
New insurance rejection you've never seen before.
Insurance doesn't have new patient on file.
"You can't just look up my new insurance?"
Patient gives you expired insurance card.
Patient calls for price without Rx or insurance on file.
"My insurance hasn't changed."
"Can you bill my last year's insurance?"
Doctor writes wrong year on Rx.
Transfer >5 Rx for a single patient.
Patient wants to rebill ready Rx. It's more expensive.
Patient tries to give new insurance over phone.
On phone with insurance for >15 minutes.
"Can't you just call my insurance and get the info?"
"New insurance only sent me one card."
Patient actually HAPPY with new insurance!
"I don't have a deductible!"
Lose good patient because of insurance.
Have to explain Medicare preferred pricing.
"It didn't need a PA last year!"
Explain deductibles to a grown adult.
"Why is it so expensive?!"
Explain that you don't take their insurance anymore.
