(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"Can't you just call my insurance and get the info?"
"My insurance hasn't changed."
"Can you bill my last year's insurance?"
Patient wants to rebill ready Rx. It's more expensive.
Patient calls for price without Rx or insurance on file.
New insurance rejection you've never seen before.
On phone with insurance for >15 minutes.
Have to explain Medicare preferred pricing.
Patient gives you expired insurance card.
Explain deductibles to a grown adult.
"New insurance only sent me one card."
Lose good patient because of insurance.
Hand over card & asks: "How much is it?"
Patient actually HAPPY with new insurance!
"You can't just look up my new insurance?"
"Why is it so expensive?!"
Explain that you don't take their insurance anymore.