Hand overcard &asks: "Howmuch is it?"Patient callsfor pricewithout Rx orinsurance onfile.Doctorwriteswrong yearon Rx.Explaindeductiblesto a grownadult."It didn'tneed a PAlast year!""Can youbill my lastyear'sinsurance?"Lose goodpatientbecause ofinsurance.On phonewithinsurance for>15 minutes.Insurancedoesn't havenew patienton file.Newinsurancerejectionyou've neverseen before."Myinsurancehasn'tchanged."PatientactuallyHAPPY withnewinsurance!Explain thatyou don'ttake theirinsuranceanymore.Patient wantsto rebill readyRx. It's moreexpensive."You can'tjust look upmy newinsurance?""Why is it soexpensive?!"Transfer>5 Rx fora singlepatient.Patient givesyou expiredinsurancecard."Insurancedidn't senda newcard."Patient triesto give newinsuranceover phone."Newinsuranceonly sent meone card.""I don'thave adeductible!""Can't youjust call myinsuranceand get theinfo?"Have toexplainMedicarepreferredpricing.Hand overcard &asks: "Howmuch is it?"Patient callsfor pricewithout Rx orinsurance onfile.Doctorwriteswrong yearon Rx.Explaindeductiblesto a grownadult."It didn'tneed a PAlast year!""Can youbill my lastyear'sinsurance?"Lose goodpatientbecause ofinsurance.On phonewithinsurance for>15 minutes.Insurancedoesn't havenew patienton file.Newinsurancerejectionyou've neverseen before."Myinsurancehasn'tchanged."PatientactuallyHAPPY withnewinsurance!Explain thatyou don'ttake theirinsuranceanymore.Patient wantsto rebill readyRx. It's moreexpensive."You can'tjust look upmy newinsurance?""Why is it soexpensive?!"Transfer>5 Rx fora singlepatient.Patient givesyou expiredinsurancecard."Insurancedidn't senda newcard."Patient triesto give newinsuranceover phone."Newinsuranceonly sent meone card.""I don'thave adeductible!""Can't youjust call myinsuranceand get theinfo?"Have toexplainMedicarepreferredpricing.

New Year Pharmacy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Hand over card & asks: "How much is it?"
  2. Patient calls for price without Rx or insurance on file.
  3. Doctor writes wrong year on Rx.
  4. Explain deductibles to a grown adult.
  5. "It didn't need a PA last year!"
  6. "Can you bill my last year's insurance?"
  7. Lose good patient because of insurance.
  8. On phone with insurance for >15 minutes.
  9. Insurance doesn't have new patient on file.
  10. New insurance rejection you've never seen before.
  11. "My insurance hasn't changed."
  12. Patient actually HAPPY with new insurance!
  13. Explain that you don't take their insurance anymore.
  14. Patient wants to rebill ready Rx. It's more expensive.
  15. "You can't just look up my new insurance?"
  16. "Why is it so expensive?!"
  17. Transfer >5 Rx for a single patient.
  18. Patient gives you expired insurance card.
  19. "Insurance didn't send a new card."
  20. Patient tries to give new insurance over phone.
  21. "New insurance only sent me one card."
  22. "I don't have a deductible!"
  23. "Can't you just call my insurance and get the info?"
  24. Have to explain Medicare preferred pricing.