(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Patient gives you expired insurance card.
On phone with insurance for >15 minutes.
New insurance rejection you've never seen before.
Transfer >5 Rx for a single patient.
"New insurance only sent me one card."
"It didn't need a PA last year!"
Patient wants to rebill ready Rx. It's more expensive.
"Insurance didn't send a new card."
Have to explain Medicare preferred pricing.
Patient actually HAPPY with new insurance!
Insurance doesn't have new patient on file.
Hand over card & asks: "How much is it?"
Patient calls for price without Rx or insurance on file.
Lose good patient because of insurance.
"I don't have a deductible!"
Doctor writes wrong year on Rx.
"Can you bill my last year's insurance?"
"My insurance hasn't changed."
Patient tries to give new insurance over phone.
Explain deductibles to a grown adult.
"You can't just look up my new insurance?"
Explain that you don't take their insurance anymore.
"Can't you just call my insurance and get the info?"
