"Newinsuranceonly sent meone card."Doctorwriteswrong yearon Rx.Patient givesyou expiredinsurancecard.On phonewithinsurance for>15 minutes.Patient wantsto rebill readyRx. It's moreexpensive.Have toexplainMedicarepreferredpricing.Transfer>5 Rx fora singlepatient.Explain thatyou don'ttake theirinsuranceanymore.Patient callsfor pricewithout Rx orinsurance onfile.Insurancedoesn't havenew patienton file.PatientactuallyHAPPY withnewinsurance!Lose goodpatientbecause ofinsurance."Why is it soexpensive?!"Explaindeductiblesto a grownadult."Can youbill my lastyear'sinsurance?""Can't youjust call myinsuranceand get theinfo?""It didn'tneed a PAlast year!""Myinsurancehasn'tchanged."Hand overcard &asks: "Howmuch is it?"Patient triesto give newinsuranceover phone."You can'tjust look upmy newinsurance?""Insurancedidn't senda newcard.""I don'thave adeductible!"Newinsurancerejectionyou've neverseen before."Newinsuranceonly sent meone card."Doctorwriteswrong yearon Rx.Patient givesyou expiredinsurancecard.On phonewithinsurance for>15 minutes.Patient wantsto rebill readyRx. It's moreexpensive.Have toexplainMedicarepreferredpricing.Transfer>5 Rx fora singlepatient.Explain thatyou don'ttake theirinsuranceanymore.Patient callsfor pricewithout Rx orinsurance onfile.Insurancedoesn't havenew patienton file.PatientactuallyHAPPY withnewinsurance!Lose goodpatientbecause ofinsurance."Why is it soexpensive?!"Explaindeductiblesto a grownadult."Can youbill my lastyear'sinsurance?""Can't youjust call myinsuranceand get theinfo?""It didn'tneed a PAlast year!""Myinsurancehasn'tchanged."Hand overcard &asks: "Howmuch is it?"Patient triesto give newinsuranceover phone."You can'tjust look upmy newinsurance?""Insurancedidn't senda newcard.""I don'thave adeductible!"Newinsurancerejectionyou've neverseen before.

New Year Pharmacy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "New insurance only sent me one card."
  2. Doctor writes wrong year on Rx.
  3. Patient gives you expired insurance card.
  4. On phone with insurance for >15 minutes.
  5. Patient wants to rebill ready Rx. It's more expensive.
  6. Have to explain Medicare preferred pricing.
  7. Transfer >5 Rx for a single patient.
  8. Explain that you don't take their insurance anymore.
  9. Patient calls for price without Rx or insurance on file.
  10. Insurance doesn't have new patient on file.
  11. Patient actually HAPPY with new insurance!
  12. Lose good patient because of insurance.
  13. "Why is it so expensive?!"
  14. Explain deductibles to a grown adult.
  15. "Can you bill my last year's insurance?"
  16. "Can't you just call my insurance and get the info?"
  17. "It didn't need a PA last year!"
  18. "My insurance hasn't changed."
  19. Hand over card & asks: "How much is it?"
  20. Patient tries to give new insurance over phone.
  21. "You can't just look up my new insurance?"
  22. "Insurance didn't send a new card."
  23. "I don't have a deductible!"
  24. New insurance rejection you've never seen before.