(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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New insurance rejection you've never seen before.
On phone with insurance for >15 minutes.
"Can you bill my last year's insurance?"
"New insurance only sent me one card."
Insurance doesn't have new patient on file.
"Can't you just call my insurance and get the info?"
Hand over card & asks: "How much is it?"
Explain deductibles to a grown adult.
Lose good patient because of insurance.
Transfer >5 Rx for a single patient.
"You can't just look up my new insurance?"
Patient calls for price without Rx or insurance on file.
Patient wants to rebill ready Rx. It's more expensive.
Patient gives you expired insurance card.
"I don't have a deductible!"
Patient actually HAPPY with new insurance!
Patient tries to give new insurance over phone.
"It didn't need a PA last year!"
Have to explain Medicare preferred pricing.
"Insurance didn't send a new card."
"Why is it so expensive?!"
"My insurance hasn't changed."
Doctor writes wrong year on Rx.
Explain that you don't take their insurance anymore.
