(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Patient wants to rebill ready Rx. It's more expensive.
"New insurance only sent me one card."
Lose good patient because of insurance.
"Can't you just call my insurance and get the info?"
"Why is it so expensive?!"
"Insurance didn't send a new card."
New insurance rejection you've never seen before.
On phone with insurance for >15 minutes.
"I don't have a deductible!"
Explain that you don't take their insurance anymore.
Hand over card & asks: "How much is it?"
"My insurance hasn't changed."
"You can't just look up my new insurance?"
"Can you bill my last year's insurance?"
Patient actually HAPPY with new insurance!
Have to explain Medicare preferred pricing.
Transfer >5 Rx for a single patient.
Explain deductibles to a grown adult.
Patient calls for price without Rx or insurance on file.
