(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Insurance doesn't have new patient on file.
Doctor writes wrong year on Rx.
Patient gives you expired insurance card.
"Insurance didn't send a new card."
Patient wants to rebill ready Rx. It's more expensive.
"I don't have a deductible!"
"New insurance only sent me one card."
Explain deductibles to a grown adult.
Patient calls for price without Rx or insurance on file.
Patient actually HAPPY with new insurance!
Lose good patient because of insurance.
"My insurance hasn't changed."
On phone with insurance for >15 minutes.
New insurance rejection you've never seen before.
"Why is it so expensive?!"
"Can't you just call my insurance and get the info?"
Have to explain Medicare preferred pricing.
"You can't just look up my new insurance?"
"Can you bill my last year's insurance?"
Patient tries to give new insurance over phone.
Explain that you don't take their insurance anymore.
