Pagesviewedper visitvisitsratingsin-personserviceimpressionsreachsocial mediaengagementConversionrateFree!Customerlifetimevalue(CLV)OnlinereviewsPurchaseconversionratevisitiormetricsAverageordervalue(AOV)Referralrateword ofmouthTimespent onwebsiteCustomerretentionratee-mailClick-throughrate(CTR)onlineserviceCartabandonmentrateSalesvolumeNetPromoterScore(NPS)Repeatpurchaserateleadsign-upslikesTestimonialswebtraffic Pagesviewedper visitvisitsratingsin-personserviceimpressionsreachsocial mediaengagementConversionrateFree!Customerlifetimevalue(CLV)OnlinereviewsPurchaseconversionratevisitiormetricsAverageordervalue(AOV)Referralrateword ofmouthTimespent onwebsiteCustomerretentionratee-mailClick-throughrate(CTR)onlineserviceCartabandonmentrateSalesvolumeNetPromoterScore(NPS)Repeatpurchaserateleadsign-upslikesTestimonialswebtraffic 

THE CUSTOMER JOURNEY - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
  1. Pages viewed per visit
  2. visits
  3. ratings
  4. in-person service
  5. impressions
  6. reach
  7. social media engagement
  8. Conversion rate
  9. Free!
  10. Customer lifetime value (CLV)
  11. Online reviews
  12. Purchase conversion rate
  13. visitior
  14. metrics
  15. Average order value (AOV)
  16. Referral rate
  17. word of mouth
  18. Time spent on website
  19. Customer retention rate
  20. e-mail
  21. Click-through rate (CTR)
  22. online service
  23. Cart abandonment rate
  24. Sales volume
  25. Net Promoter Score (NPS)
  26. Repeat purchase rate
  27. lead sign-ups
  28. likes
  29. Testimon ials
  30. web traffic