De-escalatedcall w/otransferringto CCAQueueReferred/put on aloanOffered andopened newchecking/MMacctExplainedmbr benefitsforFinanciallyFreshAssistedmbr w/ BillpaytransactionAssisted mbrwith selfservePayrazrpymtCreated/AdjustedEFT recordOpened/closedSecondary orHoliday clubsavingsEducated mbron Acct Alertsdue to balanceor depositinquiryResearchedmbr loanw/inMeridianLinkAssistedmbr withwire transferformSubmittedWF ticketfUnlockedMbrOLB/MBCreated/ReplacedNew card for MbrAssisted mbron self serveupdatingpersonal infoAssisted mbron enrollinginZelle/movemoneyAssisted mbrhow toenroll/resetOLB/MBlogin.Reviewedfilemaintenancefor mbrUsed ThePEFCUKey/TeamassistanceChannel tolocate answerHelpedmbr enrollin e-statementsAssistedmbr locateaccount infovia OLB/MBPlaced acheckorder formbrOfferedandOpenedCD PromoRefundedmbr 2FeesDe-escalatedcall w/otransferringto CCAQueueReferred/put on aloanOffered andopened newchecking/MMacctExplainedmbr benefitsforFinanciallyFreshAssistedmbr w/ BillpaytransactionAssisted mbrwith selfservePayrazrpymtCreated/AdjustedEFT recordOpened/closedSecondary orHoliday clubsavingsEducated mbron Acct Alertsdue to balanceor depositinquiryResearchedmbr loanw/inMeridianLinkAssistedmbr withwire transferformSubmittedWF ticketfUnlockedMbrOLB/MBCreated/ReplacedNew card for MbrAssisted mbron self serveupdatingpersonal infoAssisted mbron enrollinginZelle/movemoneyAssisted mbrhow toenroll/resetOLB/MBlogin.Reviewedfilemaintenancefor mbrUsed ThePEFCUKey/TeamassistanceChannel tolocate answerHelpedmbr enrollin e-statementsAssistedmbr locateaccount infovia OLB/MBPlaced acheckorder formbrOfferedandOpenedCD PromoRefundedmbr 2Fees

MCC FUN FRIDAY BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. De-escalated call w/o transferring to CCA Queue
  2. Referred/ put on a loan
  3. Offered and opened new checking/MM acct
  4. Explained mbr benefits for Financially Fresh
  5. Assisted mbr w/ Bill pay transaction
  6. Assisted mbr with self serve Payrazr pymt
  7. Created/Adjusted EFT record
  8. Opened/closed Secondary or Holiday club savings
  9. Educated mbr on Acct Alerts due to balance or deposit inquiry
  10. Researched mbr loan w/in Meridian Link
  11. Assisted mbr with wire transfer form
  12. Submitted WF ticket f
  13. Unlocked Mbr OLB/MB
  14. Created/Replaced New card for Mbr
  15. Assisted mbr on self serve updating personal info
  16. Assisted mbr on enrolling in Zelle/move money
  17. Assisted mbr how to enroll/reset OLB/MB login.
  18. Reviewed file maintenance for mbr
  19. Used The PEFCU Key/Team assistance Channel to locate answer
  20. Helped mbr enroll in e-statements
  21. Assisted mbr locate account info via OLB/MB
  22. Placed a check order for mbr
  23. Offered and Opened CD Promo
  24. Refunded mbr 2 Fees