ProvideResourcesTimelinessin ServiceEncourageQuestionsCulturalCompetenceEmotionalSupportIntroduceYourselfPrivacyConsiderationsFeedbackSolutionsDurationof WaitCompassionateCareRegularTrainingUpdatesProfessionalAppearanceMonitoringPatientSatisfactionConflictResolutionSkills UsePositiveLanguageAcknowledgethe PatientPatientEngagement ConsistentMessagingFollow-upCommunicationAddressConcernsPromptlyPersonalizedCareApproachExplaintheProcessClearInstructionsTeamCollaborationProvideResourcesTimelinessin ServiceEncourageQuestionsCulturalCompetenceEmotionalSupportIntroduceYourselfPrivacyConsiderationsFeedbackSolutionsDurationof WaitCompassionateCareRegularTrainingUpdatesProfessionalAppearanceMonitoringPatientSatisfactionConflictResolutionSkills UsePositiveLanguageAcknowledgethe PatientPatientEngagement ConsistentMessagingFollow-upCommunicationAddressConcernsPromptlyPersonalizedCareApproachExplaintheProcessClearInstructionsTeamCollaboration

AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Provide Resources
  2. Timeliness in Service
  3. Encourage Questions
  4. Cultural Competence
  5. Emotional Support
  6. Introduce Yourself
  7. Privacy Considerations
  8. Feedback Solutions
  9. Duration of Wait
  10. Compassionate Care
  11. Regular Training Updates
  12. Professional Appearance
  13. Monitoring Patient Satisfaction
  14. Conflict Resolution Skills
  15. Use Positive Language
  16. Acknowledge the Patient
  17. Patient Engagement
  18. Consistent Messaging
  19. Follow-up Communication
  20. Address Concerns Promptly
  21. Personalized Care Approach
  22. Explain the Process
  23. Clear Instructions
  24. Team Collaboration