AddressConcernsPromptlyCulturalCompetenceProvideResourcesPatientEngagementProfessionalAppearanceEncourageQuestionsExplaintheProcessTeamCollaborationCompassionateCarePrivacyConsiderationsFeedbackSolicitationConsistentMessagingEmotionalSupportConflictResolutionSkillsClearInstructionsRegularTrainingUpdatesDurationof WaitFollow-upCommunicationPersonalizedCareApproachTimelinessin ServiceAcknowledgePatientMonitoringPatientSatisfactionIntroduceYourselfUsePositiveLanguageAddressConcernsPromptlyCulturalCompetenceProvideResourcesPatientEngagementProfessionalAppearanceEncourageQuestionsExplaintheProcessTeamCollaborationCompassionateCarePrivacyConsiderationsFeedbackSolicitationConsistentMessagingEmotionalSupportConflictResolutionSkillsClearInstructionsRegularTrainingUpdatesDurationof WaitFollow-upCommunicationPersonalizedCareApproachTimelinessin ServiceAcknowledgePatientMonitoringPatientSatisfactionIntroduceYourselfUsePositiveLanguage

AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Address Concerns Promptly
  2. Cultural Competence
  3. Provide Resources
  4. Patient Engagement
  5. Professional Appearance
  6. Encourage Questions
  7. Explain the Process
  8. Team Collaboration
  9. Compassionate Care
  10. Privacy Considerations
  11. Feedback Solicitation
  12. Consistent Messaging
  13. Emotional Support
  14. Conflict Resolution Skills
  15. Clear Instructions
  16. Regular Training Updates
  17. Duration of Wait
  18. Follow-up Communication
  19. Personalized Care Approach
  20. Timeliness in Service
  21. Acknowledge Patient
  22. Monitoring Patient Satisfaction
  23. Introduce Yourself
  24. Use Positive Language