ConsistentMessagingPrivacyConsiderationsRegularTrainingUpdatesTeamCollaborationClearInstructionsFeedbackSolicitationFollow-upCommunicationProvideResourcesEncourageQuestionsCulturalCompetencePatientEngagementDurationof WaitAcknowledgePatientProfessionalAppearanceCompassionateCareUsePositiveLanguageAddressConcernsPromptlyExplaintheProcessIntroduceYourselfConflictResolutionSkillsMonitoringPatientSatisfactionTimelinessin ServiceEmotionalSupportPersonalizedCareApproachConsistentMessagingPrivacyConsiderationsRegularTrainingUpdatesTeamCollaborationClearInstructionsFeedbackSolicitationFollow-upCommunicationProvideResourcesEncourageQuestionsCulturalCompetencePatientEngagementDurationof WaitAcknowledgePatientProfessionalAppearanceCompassionateCareUsePositiveLanguageAddressConcernsPromptlyExplaintheProcessIntroduceYourselfConflictResolutionSkillsMonitoringPatientSatisfactionTimelinessin ServiceEmotionalSupportPersonalizedCareApproach

AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Consistent Messaging
  2. Privacy Considerations
  3. Regular Training Updates
  4. Team Collaboration
  5. Clear Instructions
  6. Feedback Solicitation
  7. Follow-up Communication
  8. Provide Resources
  9. Encourage Questions
  10. Cultural Competence
  11. Patient Engagement
  12. Duration of Wait
  13. Acknowledge Patient
  14. Professional Appearance
  15. Compassionate Care
  16. Use Positive Language
  17. Address Concerns Promptly
  18. Explain the Process
  19. Introduce Yourself
  20. Conflict Resolution Skills
  21. Monitoring Patient Satisfaction
  22. Timeliness in Service
  23. Emotional Support
  24. Personalized Care Approach