ClearInstructionsTimelinessin ServiceTeamCollaborationPatientEngagementCompassionateCarePrivacyConsiderationsProvideResourcesConsistentMessagingPersonalizedCareApproachDurationof WaitEncourageQuestionsIntroduceYourselfExplaintheProcessProfessionalAppearanceUsePositiveLanguageAddressConcernsPromptlyMonitoringPatientSatisfactionFeedbackSolicitationEmotionalSupportAcknowledgePatientCulturalCompetenceFollow-upCommunicationRegularTrainingUpdatesConflictResolutionSkillsClearInstructionsTimelinessin ServiceTeamCollaborationPatientEngagementCompassionateCarePrivacyConsiderationsProvideResourcesConsistentMessagingPersonalizedCareApproachDurationof WaitEncourageQuestionsIntroduceYourselfExplaintheProcessProfessionalAppearanceUsePositiveLanguageAddressConcernsPromptlyMonitoringPatientSatisfactionFeedbackSolicitationEmotionalSupportAcknowledgePatientCulturalCompetenceFollow-upCommunicationRegularTrainingUpdatesConflictResolutionSkills

AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Clear Instructions
  2. Timeliness in Service
  3. Team Collaboration
  4. Patient Engagement
  5. Compassionate Care
  6. Privacy Considerations
  7. Provide Resources
  8. Consistent Messaging
  9. Personalized Care Approach
  10. Duration of Wait
  11. Encourage Questions
  12. Introduce Yourself
  13. Explain the Process
  14. Professional Appearance
  15. Use Positive Language
  16. Address Concerns Promptly
  17. Monitoring Patient Satisfaction
  18. Feedback Solicitation
  19. Emotional Support
  20. Acknowledge Patient
  21. Cultural Competence
  22. Follow-up Communication
  23. Regular Training Updates
  24. Conflict Resolution Skills