ConsistentMessagingEncourageQuestionsPrivacyConsiderationsTeamCollaborationClearInstructionsCulturalCompetenceAddressConcernsPromptlyExplaintheProcessFollow-upCommunicationFeedbackSolicitationCompassionateCareAcknowledgePatientEmotionalSupportProfessionalAppearanceDurationof WaitUsePositiveLanguageProvideResourcesTimelinessin ServicePersonalizedCareApproachRegularTrainingUpdatesPatientEngagementIntroduceYourselfConflictResolutionSkillsMonitoringPatientSatisfactionConsistentMessagingEncourageQuestionsPrivacyConsiderationsTeamCollaborationClearInstructionsCulturalCompetenceAddressConcernsPromptlyExplaintheProcessFollow-upCommunicationFeedbackSolicitationCompassionateCareAcknowledgePatientEmotionalSupportProfessionalAppearanceDurationof WaitUsePositiveLanguageProvideResourcesTimelinessin ServicePersonalizedCareApproachRegularTrainingUpdatesPatientEngagementIntroduceYourselfConflictResolutionSkillsMonitoringPatientSatisfaction

AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Consistent Messaging
  2. Encourage Questions
  3. Privacy Considerations
  4. Team Collaboration
  5. Clear Instructions
  6. Cultural Competence
  7. Address Concerns Promptly
  8. Explain the Process
  9. Follow-up Communication
  10. Feedback Solicitation
  11. Compassionate Care
  12. Acknowledge Patient
  13. Emotional Support
  14. Professional Appearance
  15. Duration of Wait
  16. Use Positive Language
  17. Provide Resources
  18. Timeliness in Service
  19. Personalized Care Approach
  20. Regular Training Updates
  21. Patient Engagement
  22. Introduce Yourself
  23. Conflict Resolution Skills
  24. Monitoring Patient Satisfaction