Durationof WaitTeamCollaborationFeedbackSolicitationProvideResourcesCulturalCompetenceAddressConcernsPromptlyEncourageQuestionsPatientEngagementEmotionalSupportAcknowledgePatientTimelinessin ServiceIntroduceYourselfExplaintheProcessCompassionateCareConsistentMessagingMonitoringPatientSatisfactionClearInstructionsProfessionalAppearancePrivacyConsiderationsPersonalizedCareApproachFollow-upCommunicationRegularTrainingUpdatesConflictResolutionSkillsUsePositiveLanguageDurationof WaitTeamCollaborationFeedbackSolicitationProvideResourcesCulturalCompetenceAddressConcernsPromptlyEncourageQuestionsPatientEngagementEmotionalSupportAcknowledgePatientTimelinessin ServiceIntroduceYourselfExplaintheProcessCompassionateCareConsistentMessagingMonitoringPatientSatisfactionClearInstructionsProfessionalAppearancePrivacyConsiderationsPersonalizedCareApproachFollow-upCommunicationRegularTrainingUpdatesConflictResolutionSkillsUsePositiveLanguage

AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Duration of Wait
  2. Team Collaboration
  3. Feedback Solicitation
  4. Provide Resources
  5. Cultural Competence
  6. Address Concerns Promptly
  7. Encourage Questions
  8. Patient Engagement
  9. Emotional Support
  10. Acknowledge Patient
  11. Timeliness in Service
  12. Introduce Yourself
  13. Explain the Process
  14. Compassionate Care
  15. Consistent Messaging
  16. Monitoring Patient Satisfaction
  17. Clear Instructions
  18. Professional Appearance
  19. Privacy Considerations
  20. Personalized Care Approach
  21. Follow-up Communication
  22. Regular Training Updates
  23. Conflict Resolution Skills
  24. Use Positive Language