PrivacyConsiderationsExplaintheProcessConsistentMessagingEmotionalSupportProfessionalAppearanceCompassionateCareTeamCollaborationPatientEngagementUsePositiveLanguageCulturalCompetenceIntroduceYourselfFollow-upCommunicationFeedbackSolicitationRegularTrainingUpdatesProvideResourcesConflictResolutionSkillsMonitoringPatientSatisfactionTimelinessin ServiceAddressConcernsPromptlyDurationof WaitAcknowledgePatientEncourageQuestionsPersonalizedCareApproachClearInstructionsPrivacyConsiderationsExplaintheProcessConsistentMessagingEmotionalSupportProfessionalAppearanceCompassionateCareTeamCollaborationPatientEngagementUsePositiveLanguageCulturalCompetenceIntroduceYourselfFollow-upCommunicationFeedbackSolicitationRegularTrainingUpdatesProvideResourcesConflictResolutionSkillsMonitoringPatientSatisfactionTimelinessin ServiceAddressConcernsPromptlyDurationof WaitAcknowledgePatientEncourageQuestionsPersonalizedCareApproachClearInstructions

AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Privacy Considerations
  2. Explain the Process
  3. Consistent Messaging
  4. Emotional Support
  5. Professional Appearance
  6. Compassionate Care
  7. Team Collaboration
  8. Patient Engagement
  9. Use Positive Language
  10. Cultural Competence
  11. Introduce Yourself
  12. Follow-up Communication
  13. Feedback Solicitation
  14. Regular Training Updates
  15. Provide Resources
  16. Conflict Resolution Skills
  17. Monitoring Patient Satisfaction
  18. Timeliness in Service
  19. Address Concerns Promptly
  20. Duration of Wait
  21. Acknowledge Patient
  22. Encourage Questions
  23. Personalized Care Approach
  24. Clear Instructions