MonitoringPatientSatisfactionFeedbackSolicitationPatientEngagementEncourageQuestionsIntroduceYourselfConflictResolutionSkillsRegularTrainingUpdatesPrivacyConsiderationsFollow-upCommunicationEmotionalSupportTeamCollaborationTimelinessin ServiceExplaintheProcessProfessionalAppearanceClearInstructionsUsePositiveLanguagePersonalizedCareApproachDurationof WaitAddressConcernsPromptlyConsistentMessagingCompassionateCareProvideResourcesAcknowledgePatientCulturalCompetenceMonitoringPatientSatisfactionFeedbackSolicitationPatientEngagementEncourageQuestionsIntroduceYourselfConflictResolutionSkillsRegularTrainingUpdatesPrivacyConsiderationsFollow-upCommunicationEmotionalSupportTeamCollaborationTimelinessin ServiceExplaintheProcessProfessionalAppearanceClearInstructionsUsePositiveLanguagePersonalizedCareApproachDurationof WaitAddressConcernsPromptlyConsistentMessagingCompassionateCareProvideResourcesAcknowledgePatientCulturalCompetence

AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Monitoring Patient Satisfaction
  2. Feedback Solicitation
  3. Patient Engagement
  4. Encourage Questions
  5. Introduce Yourself
  6. Conflict Resolution Skills
  7. Regular Training Updates
  8. Privacy Considerations
  9. Follow-up Communication
  10. Emotional Support
  11. Team Collaboration
  12. Timeliness in Service
  13. Explain the Process
  14. Professional Appearance
  15. Clear Instructions
  16. Use Positive Language
  17. Personalized Care Approach
  18. Duration of Wait
  19. Address Concerns Promptly
  20. Consistent Messaging
  21. Compassionate Care
  22. Provide Resources
  23. Acknowledge Patient
  24. Cultural Competence