PatientEngagementTeamCollaborationAddressConcernsPromptlyRegularTrainingUpdatesEmotionalSupportUsePositiveLanguageProfessionalAppearanceProvideResourcesPrivacyConsiderationsEncourageQuestionsIntroduceYourselfFollow-upCommunicationCompassionateCareExplaintheProcessFeedbackSolicitationCulturalCompetenceTimelinessin ServiceClearInstructionsConsistentMessagingDurationof WaitMonitoringPatientSatisfactionAcknowledgePatientPersonalizedCareApproachConflictResolutionSkillsPatientEngagementTeamCollaborationAddressConcernsPromptlyRegularTrainingUpdatesEmotionalSupportUsePositiveLanguageProfessionalAppearanceProvideResourcesPrivacyConsiderationsEncourageQuestionsIntroduceYourselfFollow-upCommunicationCompassionateCareExplaintheProcessFeedbackSolicitationCulturalCompetenceTimelinessin ServiceClearInstructionsConsistentMessagingDurationof WaitMonitoringPatientSatisfactionAcknowledgePatientPersonalizedCareApproachConflictResolutionSkills

AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Patient Engagement
  2. Team Collaboration
  3. Address Concerns Promptly
  4. Regular Training Updates
  5. Emotional Support
  6. Use Positive Language
  7. Professional Appearance
  8. Provide Resources
  9. Privacy Considerations
  10. Encourage Questions
  11. Introduce Yourself
  12. Follow-up Communication
  13. Compassionate Care
  14. Explain the Process
  15. Feedback Solicitation
  16. Cultural Competence
  17. Timeliness in Service
  18. Clear Instructions
  19. Consistent Messaging
  20. Duration of Wait
  21. Monitoring Patient Satisfaction
  22. Acknowledge Patient
  23. Personalized Care Approach
  24. Conflict Resolution Skills