ProfessionalAppearanceDurationof Wait IntroduceYourselfMonitoringPatientSatisfactionProvideResourcesCulturalCompetenceFeedbackSolicitationConsistentMessagingFollow-upCommunicationTeamCollaborationUsePositiveLanguageAcknowledgethe PatientExplaintheProcessCompassionateCareEncourageQuestionsAdressConcernsPromptlyClearInstructionsRegularTrainingUpdatesPatientEngagementConflictResolutionSkillsTimelinessin ServiceClearInstructionsPersonalizedCareApproachEmotionalSupportProfessionalAppearanceDurationof Wait IntroduceYourselfMonitoringPatientSatisfactionProvideResourcesCulturalCompetenceFeedbackSolicitationConsistentMessagingFollow-upCommunicationTeamCollaborationUsePositiveLanguageAcknowledgethe PatientExplaintheProcessCompassionateCareEncourageQuestionsAdressConcernsPromptlyClearInstructionsRegularTrainingUpdatesPatientEngagementConflictResolutionSkillsTimelinessin ServiceClearInstructionsPersonalizedCareApproachEmotionalSupport

AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Professional Appearance
  2. Duration of Wait
  3. Introduce Yourself
  4. Monitoring Patient Satisfaction
  5. Provide Resources
  6. Cultural Competence
  7. Feedback Solicitation
  8. Consistent Messaging
  9. Follow-up Communication
  10. Team Collaboration
  11. Use Positive Language
  12. Acknowledge the Patient
  13. Explain the Process
  14. Compassionate Care
  15. Encourage Questions
  16. Adress Concerns Promptly
  17. Clear Instructions
  18. Regular Training Updates
  19. Patient Engagement
  20. Conflict Resolution Skills
  21. Timeliness in Service
  22. Clear Instructions
  23. Personalized Care Approach
  24. Emotional Support