PatientEngagementCompassionateCareCulturalCompetenceDurationof Wait FeedbackSolicitationEmotionalSupportAcknowledgethe PatientUsePositiveLanguageFollow-upCommunicationAdressConcernsPromptlyTimelinessin ServiceTeamCollaborationExplaintheProcessConsistentMessagingProfessionalAppearanceRegularTrainingUpdatesProvideResourcesMonitoringPatientSatisfactionConflictResolutionSkillsClearInstructionsEncourageQuestionsPersonalizedCareApproachClearInstructionsIntroduceYourselfPatientEngagementCompassionateCareCulturalCompetenceDurationof Wait FeedbackSolicitationEmotionalSupportAcknowledgethe PatientUsePositiveLanguageFollow-upCommunicationAdressConcernsPromptlyTimelinessin ServiceTeamCollaborationExplaintheProcessConsistentMessagingProfessionalAppearanceRegularTrainingUpdatesProvideResourcesMonitoringPatientSatisfactionConflictResolutionSkillsClearInstructionsEncourageQuestionsPersonalizedCareApproachClearInstructionsIntroduceYourself

AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Patient Engagement
  2. Compassionate Care
  3. Cultural Competence
  4. Duration of Wait
  5. Feedback Solicitation
  6. Emotional Support
  7. Acknowledge the Patient
  8. Use Positive Language
  9. Follow-up Communication
  10. Adress Concerns Promptly
  11. Timeliness in Service
  12. Team Collaboration
  13. Explain the Process
  14. Consistent Messaging
  15. Professional Appearance
  16. Regular Training Updates
  17. Provide Resources
  18. Monitoring Patient Satisfaction
  19. Conflict Resolution Skills
  20. Clear Instructions
  21. Encourage Questions
  22. Personalized Care Approach
  23. Clear Instructions
  24. Introduce Yourself