PersonalizedCareApproachClearInstructionsFollow-upCommunicationClearInstructionsAcknowledgethe PatientDurationof Wait AdressConcernsPromptlyIntroduceYourselfTimelinessin ServiceCulturalCompetenceConflictResolutionSkillsMonitoringPatientSatisfactionExplaintheProcessProfessionalAppearancePatientEngagementCompassionateCareEncourageQuestionsUsePositiveLanguageEmotionalSupportFeedbackSolicitationTeamCollaborationProvideResourcesConsistentMessagingRegularTrainingUpdatesPersonalizedCareApproachClearInstructionsFollow-upCommunicationClearInstructionsAcknowledgethe PatientDurationof Wait AdressConcernsPromptlyIntroduceYourselfTimelinessin ServiceCulturalCompetenceConflictResolutionSkillsMonitoringPatientSatisfactionExplaintheProcessProfessionalAppearancePatientEngagementCompassionateCareEncourageQuestionsUsePositiveLanguageEmotionalSupportFeedbackSolicitationTeamCollaborationProvideResourcesConsistentMessagingRegularTrainingUpdates

AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Personalized Care Approach
  2. Clear Instructions
  3. Follow-up Communication
  4. Clear Instructions
  5. Acknowledge the Patient
  6. Duration of Wait
  7. Adress Concerns Promptly
  8. Introduce Yourself
  9. Timeliness in Service
  10. Cultural Competence
  11. Conflict Resolution Skills
  12. Monitoring Patient Satisfaction
  13. Explain the Process
  14. Professional Appearance
  15. Patient Engagement
  16. Compassionate Care
  17. Encourage Questions
  18. Use Positive Language
  19. Emotional Support
  20. Feedback Solicitation
  21. Team Collaboration
  22. Provide Resources
  23. Consistent Messaging
  24. Regular Training Updates