Acknowledgethe PatientPatientEngagementCulturalCompetenceClearInstructionsEmotionalSupportProvideResourcesCompassionateCareRegularTrainingUpdatesProfessionalAppearanceAdressConcernsPromptlyConsistentMessagingFollow-upCommunicationDurationof Wait ExplaintheProcessIntroduceYourselfConflictResolutionSkillsTeamCollaborationMonitoringPatientSatisfactionTimelinessin ServiceEncourageQuestionsClearInstructionsUsePositiveLanguageFeedbackSolicitationPersonalizedCareApproachAcknowledgethe PatientPatientEngagementCulturalCompetenceClearInstructionsEmotionalSupportProvideResourcesCompassionateCareRegularTrainingUpdatesProfessionalAppearanceAdressConcernsPromptlyConsistentMessagingFollow-upCommunicationDurationof Wait ExplaintheProcessIntroduceYourselfConflictResolutionSkillsTeamCollaborationMonitoringPatientSatisfactionTimelinessin ServiceEncourageQuestionsClearInstructionsUsePositiveLanguageFeedbackSolicitationPersonalizedCareApproach

AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Acknowledge the Patient
  2. Patient Engagement
  3. Cultural Competence
  4. Clear Instructions
  5. Emotional Support
  6. Provide Resources
  7. Compassionate Care
  8. Regular Training Updates
  9. Professional Appearance
  10. Adress Concerns Promptly
  11. Consistent Messaging
  12. Follow-up Communication
  13. Duration of Wait
  14. Explain the Process
  15. Introduce Yourself
  16. Conflict Resolution Skills
  17. Team Collaboration
  18. Monitoring Patient Satisfaction
  19. Timeliness in Service
  20. Encourage Questions
  21. Clear Instructions
  22. Use Positive Language
  23. Feedback Solicitation
  24. Personalized Care Approach