Acknowledgethe PatientMonitoringPatientSatisfactionEmotionalSupportPatientEngagementConflictResolutionSkillsUsePositiveLanguageConsistentMessagingEncourageQuestionsTeamCollaborationCulturalCompetenceFollow-upCommunicationDurationof WaitPrivacyConsiderationsExplaintheprocessTimelinessin ServiceFeedbackSolicitationAddressConcernsPromptlyCompassionateCarePersonalizedCareApproachRegularTrainingUpdates ProfessionalAppearanceProvideResourcesIntroduceYourselfClearInstructionsAcknowledgethe PatientMonitoringPatientSatisfactionEmotionalSupportPatientEngagementConflictResolutionSkillsUsePositiveLanguageConsistentMessagingEncourageQuestionsTeamCollaborationCulturalCompetenceFollow-upCommunicationDurationof WaitPrivacyConsiderationsExplaintheprocessTimelinessin ServiceFeedbackSolicitationAddressConcernsPromptlyCompassionateCarePersonalizedCareApproachRegularTrainingUpdates ProfessionalAppearanceProvideResourcesIntroduceYourselfClearInstructions

AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Acknowledge the Patient
  2. Monitoring Patient Satisfaction
  3. Emotional Support
  4. Patient Engagement
  5. Conflict Resolution Skills
  6. Use Positive Language
  7. Consistent Messaging
  8. Encourage Questions
  9. Team Collaboration
  10. Cultural Competence
  11. Follow-up Communication
  12. Duration of Wait
  13. Privacy Considerations
  14. Explain the process
  15. Timeliness in Service
  16. Feedback Solicitation
  17. Address Concerns Promptly
  18. Compassionate Care
  19. Personalized Care Approach
  20. Regular Training Updates
  21. Professional Appearance
  22. Provide Resources
  23. Introduce Yourself
  24. Clear Instructions