Durationof WaitConsistentMessagingPrivacyConsiderationsTeamCollaborationProfessionalAppearanceCulturalCompetenceTimelinessin ServiceAcknowledgethe PatientClearInstructionsEmotionalSupportUsePositiveLanguagePersonalizedCareApproachPatientEngagementAddressConcernsPromptlyExplaintheprocessRegularTrainingUpdates ConflictResolutionSkillsIntroduceYourselfFollow-upCommunicationEncourageQuestionsFeedbackSolicitationProvideResourcesCompassionateCareMonitoringPatientSatisfactionDurationof WaitConsistentMessagingPrivacyConsiderationsTeamCollaborationProfessionalAppearanceCulturalCompetenceTimelinessin ServiceAcknowledgethe PatientClearInstructionsEmotionalSupportUsePositiveLanguagePersonalizedCareApproachPatientEngagementAddressConcernsPromptlyExplaintheprocessRegularTrainingUpdates ConflictResolutionSkillsIntroduceYourselfFollow-upCommunicationEncourageQuestionsFeedbackSolicitationProvideResourcesCompassionateCareMonitoringPatientSatisfaction

AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Duration of Wait
  2. Consistent Messaging
  3. Privacy Considerations
  4. Team Collaboration
  5. Professional Appearance
  6. Cultural Competence
  7. Timeliness in Service
  8. Acknowledge the Patient
  9. Clear Instructions
  10. Emotional Support
  11. Use Positive Language
  12. Personalized Care Approach
  13. Patient Engagement
  14. Address Concerns Promptly
  15. Explain the process
  16. Regular Training Updates
  17. Conflict Resolution Skills
  18. Introduce Yourself
  19. Follow-up Communication
  20. Encourage Questions
  21. Feedback Solicitation
  22. Provide Resources
  23. Compassionate Care
  24. Monitoring Patient Satisfaction