Durationof WaitEmotionalSupportIntroduceYourselfPrivacyConsiderationsConsistentMessagingFollow-upCommunicationMonitoringPatientSatisfactionTeamCollaborationUsePositiveLanguageEncourageQuestionsProfessionalAppearanceTimelinessin ServiceAcknowledgethe PatientPersonalizedCareApproachCompassionateCareProvideResourcesClearInstructionsFeedbackSolicitationConflictResolutionSkillsPatientEngagementAddressConcernsPromptlyRegularTrainingUpdates CulturalCompetenceExplaintheprocessDurationof WaitEmotionalSupportIntroduceYourselfPrivacyConsiderationsConsistentMessagingFollow-upCommunicationMonitoringPatientSatisfactionTeamCollaborationUsePositiveLanguageEncourageQuestionsProfessionalAppearanceTimelinessin ServiceAcknowledgethe PatientPersonalizedCareApproachCompassionateCareProvideResourcesClearInstructionsFeedbackSolicitationConflictResolutionSkillsPatientEngagementAddressConcernsPromptlyRegularTrainingUpdates CulturalCompetenceExplaintheprocess

AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Duration of Wait
  2. Emotional Support
  3. Introduce Yourself
  4. Privacy Considerations
  5. Consistent Messaging
  6. Follow-up Communication
  7. Monitoring Patient Satisfaction
  8. Team Collaboration
  9. Use Positive Language
  10. Encourage Questions
  11. Professional Appearance
  12. Timeliness in Service
  13. Acknowledge the Patient
  14. Personalized Care Approach
  15. Compassionate Care
  16. Provide Resources
  17. Clear Instructions
  18. Feedback Solicitation
  19. Conflict Resolution Skills
  20. Patient Engagement
  21. Address Concerns Promptly
  22. Regular Training Updates
  23. Cultural Competence
  24. Explain the process