(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Goes to wrong window
Someone comes in less than 5 minutes before closing
"Why is this so expensive?"
After total is given: "Oh, I have new insurance by the way"
"How much is it going to be?" with no script or insurance on file
"I got a call about something"
"Why is it not ready yet?"
"I just got a prior auth like 3 months ago"
"The office said they called it in though"
Customer tells story with unnecessary details
"Where are your eye drops?"
Laughs at a low copay
"There's always a problem here"
Picking up for 3+ people
"I need a pharmacist"
"Can you call the doctor's office for me?"
Terribly mispronouncing a medication name
"Looks like it's too soon to fill" "But I'm out..."
"What do you mean my insurance doesn't cover it?!"
"I don't have a deductable!"
Doctor hasn't replied to 3+ refill faxes
Doesn't know the correct birthday of child/parent/SO