Celebratedsomeoneelse's winTook asecond todouble checksomethingand it paid offGot acomplimentfrom apatient orclinical staffCaught aduplicatechart/duplicateMRNMade a"good catch"withinsurance orcoverage infoHelped acoworkersolve aweird issueHad a momentof unexpectedteamworkacrosslocationsHelped preventa patient delay(ride,paperwork,missing info,etc)Made asmoothhandoff thatpreventedextra workStayedpositiveduring abusy rushMade apatientlaugh orvisibly relaxMade ahard taskfeel easyfor a patientExplained aprocess stepso clearly thepatient said"ohhhh, ok!"Fixed a smallproblembefore itbecame a bigoneHelpedsomeone feelconfident ontheir first/earlydaysCaught atypo before itreached thepatientrecordHelped keepthe team ontrack duringa peak timeVerified anID detail thatprevented afutureproblemLeft workthinking:"We didgood today"Found aworkaroundthe "rightway" (policyfriendly!)Remembereda patient'snamed anused itLearnedsomethingnew (evena tiny tip!)Handled afrustratedpatient withcalmnessand kindnessSaved ateammatetime with aquick assistCelebratedsomeoneelse's winTook asecond todouble checksomethingand it paid offGot acomplimentfrom apatient orclinical staffCaught aduplicatechart/duplicateMRNMade a"good catch"withinsurance orcoverage infoHelped acoworkersolve aweird issueHad a momentof unexpectedteamworkacrosslocationsHelped preventa patient delay(ride,paperwork,missing info,etc)Made asmoothhandoff thatpreventedextra workStayedpositiveduring abusy rushMade apatientlaugh orvisibly relaxMade ahard taskfeel easyfor a patientExplained aprocess stepso clearly thepatient said"ohhhh, ok!"Fixed a smallproblembefore itbecame a bigoneHelpedsomeone feelconfident ontheir first/earlydaysCaught atypo before itreached thepatientrecordHelped keepthe team ontrack duringa peak timeVerified anID detail thatprevented afutureproblemLeft workthinking:"We didgood today"Found aworkaroundthe "rightway" (policyfriendly!)Remembereda patient'snamed anused itLearnedsomethingnew (evena tiny tip!)Handled afrustratedpatient withcalmnessand kindnessSaved ateammatetime with aquick assist

Patient Access Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Celebrated someone else's win
  2. Took a second to double check something and it paid off
  3. Got a compliment from a patient or clinical staff
  4. Caught a duplicate chart/duplicate MRN
  5. Made a "good catch" with insurance or coverage info
  6. Helped a coworker solve a weird issue
  7. Had a moment of unexpected teamwork across locations
  8. Helped prevent a patient delay (ride, paperwork, missing info, etc)
  9. Made a smooth handoff that prevented extra work
  10. Stayed positive during a busy rush
  11. Made a patient laugh or visibly relax
  12. Made a hard task feel easy for a patient
  13. Explained a process step so clearly the patient said "ohhhh, ok!"
  14. Fixed a small problem before it became a big one
  15. Helped someone feel confident on their first/early days
  16. Caught a typo before it reached the patient record
  17. Helped keep the team on track during a peak time
  18. Verified an ID detail that prevented a future problem
  19. Left work thinking: "We did good today"
  20. Found a workaround the "right way" (policy friendly!)
  21. Remembered a patient's named an used it
  22. Learned something new (even a tiny tip!)
  23. Handled a frustrated patient with calmness and kindness
  24. Saved a teammate time with a quick assist