Helped acoworkersolve aweird issueCelebratedsomeoneelse's winVerified anID detail thatprevented afutureproblemMade a"good catch"withinsurance orcoverage infoHelpedsomeone feelconfident ontheir first/earlydaysTook asecond todouble checksomethingand it paid offStayedpositiveduring abusy rushMade apatientlaugh orvisibly relaxFixed a smallproblembefore itbecame a bigoneLearnedsomethingnew (evena tiny tip!)Found aworkaroundthe "rightway" (policyfriendly!)Made ahard taskfeel easyfor a patientHad a momentof unexpectedteamworkacrosslocationsExplained aprocess stepso clearly thepatient said"ohhhh, ok!"Caught aduplicatechart/duplicateMRNHelped preventa patient delay(ride,paperwork,missing info,etc)Left workthinking:"We didgood today"Handled afrustratedpatient withcalmnessand kindnessCaught atypo before itreached thepatientrecordSaved ateammatetime with aquick assistGot acomplimentfrom apatient orclinical staffHelped keepthe team ontrack duringa peak timeMade asmoothhandoff thatpreventedextra workRemembereda patient'snamed anused itHelped acoworkersolve aweird issueCelebratedsomeoneelse's winVerified anID detail thatprevented afutureproblemMade a"good catch"withinsurance orcoverage infoHelpedsomeone feelconfident ontheir first/earlydaysTook asecond todouble checksomethingand it paid offStayedpositiveduring abusy rushMade apatientlaugh orvisibly relaxFixed a smallproblembefore itbecame a bigoneLearnedsomethingnew (evena tiny tip!)Found aworkaroundthe "rightway" (policyfriendly!)Made ahard taskfeel easyfor a patientHad a momentof unexpectedteamworkacrosslocationsExplained aprocess stepso clearly thepatient said"ohhhh, ok!"Caught aduplicatechart/duplicateMRNHelped preventa patient delay(ride,paperwork,missing info,etc)Left workthinking:"We didgood today"Handled afrustratedpatient withcalmnessand kindnessCaught atypo before itreached thepatientrecordSaved ateammatetime with aquick assistGot acomplimentfrom apatient orclinical staffHelped keepthe team ontrack duringa peak timeMade asmoothhandoff thatpreventedextra workRemembereda patient'snamed anused it

Patient Access Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Helped a coworker solve a weird issue
  2. Celebrated someone else's win
  3. Verified an ID detail that prevented a future problem
  4. Made a "good catch" with insurance or coverage info
  5. Helped someone feel confident on their first/early days
  6. Took a second to double check something and it paid off
  7. Stayed positive during a busy rush
  8. Made a patient laugh or visibly relax
  9. Fixed a small problem before it became a big one
  10. Learned something new (even a tiny tip!)
  11. Found a workaround the "right way" (policy friendly!)
  12. Made a hard task feel easy for a patient
  13. Had a moment of unexpected teamwork across locations
  14. Explained a process step so clearly the patient said "ohhhh, ok!"
  15. Caught a duplicate chart/duplicate MRN
  16. Helped prevent a patient delay (ride, paperwork, missing info, etc)
  17. Left work thinking: "We did good today"
  18. Handled a frustrated patient with calmness and kindness
  19. Caught a typo before it reached the patient record
  20. Saved a teammate time with a quick assist
  21. Got a compliment from a patient or clinical staff
  22. Helped keep the team on track during a peak time
  23. Made a smooth handoff that prevented extra work
  24. Remembered a patient's named an used it