Caught atypo before itreached thepatientrecordCelebratedsomeoneelse's winSaved ateammatetime with aquick assistLeft workthinking:"We didgood today"Found aworkaroundthe "rightway" (policyfriendly!)Got acomplimentfrom apatient orclinical staffMade a"good catch"withinsurance orcoverage infoMade apatientlaugh orvisibly relaxRemembereda patient'snamed anused itMade asmoothhandoff thatpreventedextra workHelped keepthe team ontrack duringa peak timeHelpedsomeone feelconfident ontheir first/earlydaysFixed a smallproblembefore itbecame a bigoneMade ahard taskfeel easyfor a patientHandled afrustratedpatient withcalmnessand kindnessTook asecond todouble checksomethingand it paid offHad a momentof unexpectedteamworkacrosslocationsStayedpositiveduring abusy rushLearnedsomethingnew (evena tiny tip!)Helped acoworkersolve aweird issueHelped preventa patient delay(ride,paperwork,missing info,etc)Explained aprocess stepso clearly thepatient said"ohhhh, ok!"Verified anID detail thatprevented afutureproblemCaught aduplicatechart/duplicateMRNCaught atypo before itreached thepatientrecordCelebratedsomeoneelse's winSaved ateammatetime with aquick assistLeft workthinking:"We didgood today"Found aworkaroundthe "rightway" (policyfriendly!)Got acomplimentfrom apatient orclinical staffMade a"good catch"withinsurance orcoverage infoMade apatientlaugh orvisibly relaxRemembereda patient'snamed anused itMade asmoothhandoff thatpreventedextra workHelped keepthe team ontrack duringa peak timeHelpedsomeone feelconfident ontheir first/earlydaysFixed a smallproblembefore itbecame a bigoneMade ahard taskfeel easyfor a patientHandled afrustratedpatient withcalmnessand kindnessTook asecond todouble checksomethingand it paid offHad a momentof unexpectedteamworkacrosslocationsStayedpositiveduring abusy rushLearnedsomethingnew (evena tiny tip!)Helped acoworkersolve aweird issueHelped preventa patient delay(ride,paperwork,missing info,etc)Explained aprocess stepso clearly thepatient said"ohhhh, ok!"Verified anID detail thatprevented afutureproblemCaught aduplicatechart/duplicateMRN

Patient Access Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caught a typo before it reached the patient record
  2. Celebrated someone else's win
  3. Saved a teammate time with a quick assist
  4. Left work thinking: "We did good today"
  5. Found a workaround the "right way" (policy friendly!)
  6. Got a compliment from a patient or clinical staff
  7. Made a "good catch" with insurance or coverage info
  8. Made a patient laugh or visibly relax
  9. Remembered a patient's named an used it
  10. Made a smooth handoff that prevented extra work
  11. Helped keep the team on track during a peak time
  12. Helped someone feel confident on their first/early days
  13. Fixed a small problem before it became a big one
  14. Made a hard task feel easy for a patient
  15. Handled a frustrated patient with calmness and kindness
  16. Took a second to double check something and it paid off
  17. Had a moment of unexpected teamwork across locations
  18. Stayed positive during a busy rush
  19. Learned something new (even a tiny tip!)
  20. Helped a coworker solve a weird issue
  21. Helped prevent a patient delay (ride, paperwork, missing info, etc)
  22. Explained a process step so clearly the patient said "ohhhh, ok!"
  23. Verified an ID detail that prevented a future problem
  24. Caught a duplicate chart/duplicate MRN