Caught atypo before itreached thepatientrecordHelped acoworkersolve aweird issueMade asmoothhandoff thatpreventedextra workLeft workthinking:"We didgood today"Verified anID detail thatprevented afutureproblemMade apatientlaugh orvisibly relaxHandled afrustratedpatient withcalmnessand kindnessHelped keepthe team ontrack duringa peak timeFixed a smallproblembefore itbecame a bigoneHelped preventa patient delay(ride,paperwork,missing info,etc)Stayedpositiveduring abusy rushTook asecond todouble checksomethingand it paid offMade a"good catch"withinsurance orcoverage infoLearnedsomethingnew (evena tiny tip!)Made ahard taskfeel easyfor a patientGot acomplimentfrom apatient orclinical staffCelebratedsomeoneelse's winSaved ateammatetime with aquick assistRemembereda patient'snamed anused itExplained aprocess stepso clearly thepatient said"ohhhh, ok!"Caught aduplicatechart/duplicateMRNFound aworkaroundthe "rightway" (policyfriendly!)Helpedsomeone feelconfident ontheir first/earlydaysHad a momentof unexpectedteamworkacrosslocationsCaught atypo before itreached thepatientrecordHelped acoworkersolve aweird issueMade asmoothhandoff thatpreventedextra workLeft workthinking:"We didgood today"Verified anID detail thatprevented afutureproblemMade apatientlaugh orvisibly relaxHandled afrustratedpatient withcalmnessand kindnessHelped keepthe team ontrack duringa peak timeFixed a smallproblembefore itbecame a bigoneHelped preventa patient delay(ride,paperwork,missing info,etc)Stayedpositiveduring abusy rushTook asecond todouble checksomethingand it paid offMade a"good catch"withinsurance orcoverage infoLearnedsomethingnew (evena tiny tip!)Made ahard taskfeel easyfor a patientGot acomplimentfrom apatient orclinical staffCelebratedsomeoneelse's winSaved ateammatetime with aquick assistRemembereda patient'snamed anused itExplained aprocess stepso clearly thepatient said"ohhhh, ok!"Caught aduplicatechart/duplicateMRNFound aworkaroundthe "rightway" (policyfriendly!)Helpedsomeone feelconfident ontheir first/earlydaysHad a momentof unexpectedteamworkacrosslocations

Patient Access Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caught a typo before it reached the patient record
  2. Helped a coworker solve a weird issue
  3. Made a smooth handoff that prevented extra work
  4. Left work thinking: "We did good today"
  5. Verified an ID detail that prevented a future problem
  6. Made a patient laugh or visibly relax
  7. Handled a frustrated patient with calmness and kindness
  8. Helped keep the team on track during a peak time
  9. Fixed a small problem before it became a big one
  10. Helped prevent a patient delay (ride, paperwork, missing info, etc)
  11. Stayed positive during a busy rush
  12. Took a second to double check something and it paid off
  13. Made a "good catch" with insurance or coverage info
  14. Learned something new (even a tiny tip!)
  15. Made a hard task feel easy for a patient
  16. Got a compliment from a patient or clinical staff
  17. Celebrated someone else's win
  18. Saved a teammate time with a quick assist
  19. Remembered a patient's named an used it
  20. Explained a process step so clearly the patient said "ohhhh, ok!"
  21. Caught a duplicate chart/duplicate MRN
  22. Found a workaround the "right way" (policy friendly!)
  23. Helped someone feel confident on their first/early days
  24. Had a moment of unexpected teamwork across locations