PT says everything wrong with them before name/dob Rae doing IT Something, something, Suntree No MA response PT wants a script with no appointment Someone orders food delivery "Isn't there anything sooner?" Send lab orders to Quest "Why isn't my script ready yet?" UTI symptoms Prior Auth "Do I have to fast for my labs?" Needs fax number PT refuses to go to ER or Urgent Care PT tells you their life story PT wants to speak to management "We have a line" New patient Drama in the group chat ok Person on the other line is chewing something Steph asks if she can go home "Do you accept this insurance?" Someone brings in treats Habla espanol Patient makes you hang up first Tayllor visits Decorating party!!!! PT gets mad we don't accept TOC Allye's Late Pharmacy needs clarification LOUD NOISES No one on the line PT calls multiple times with no results "Is this HealthFirst?" Med Refill Critical Lab PT calls more than once Patient starts swearing Someone crashes out Insurance company calling Bristol's in office! Rae throws her headset PT is leaving the provider/HF "HELLO?!?" PT starts yelling Call from Home Care Callback Appointment confirmation Wants to be seen today PT calls back without listening to voicemail Oversharing PT says everything wrong with them before name/dob Rae doing IT Something, something, Suntree No MA response PT wants a script with no appointment Someone orders food delivery "Isn't there anything sooner?" Send lab orders to Quest "Why isn't my script ready yet?" UTI symptoms Prior Auth "Do I have to fast for my labs?" Needs fax number PT refuses to go to ER or Urgent Care PT tells you their life story PT wants to speak to management "We have a line" New patient Drama in the group chat ok Person on the other line is chewing something Steph asks if she can go home "Do you accept this insurance?" Someone brings in treats Habla espanol Patient makes you hang up first Tayllor visits Decorating party!!!! PT gets mad we don't accept TOC Allye's Late Pharmacy needs clarification LOUD NOISES No one on the line PT calls multiple times with no results "Is this HealthFirst?" Med Refill Critical Lab PT calls more than once Patient starts swearing Someone crashes out Insurance company calling Bristol's in office! Rae throws her headset PT is leaving the provider/HF "HELLO?!?" PT starts yelling Call from Home Care Callback Appointment confirmation Wants to be seen today PT calls back without listening to voicemail Oversharing
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
PT says everything wrong with them before name/dob
Rae doing IT
Something, something, Suntree
No MA response
PT wants a script with no appointment
Someone orders food delivery
"Isn't there anything sooner?"
Send lab orders to Quest
"Why isn't my script ready yet?"
UTI symptoms
Prior Auth
"Do I have to fast for my labs?"
Needs fax number
PT refuses to go to ER or Urgent Care
PT tells you their life story
PT wants to speak to management
"We have a line"
New patient
Drama in the group chat
ok
Person on the other line is chewing something
Steph asks if she can go home
"Do you accept this insurance?"
Someone brings in treats
Habla espanol
Patient makes you hang up first
Tayllor visits
Decorating party!!!!
PT gets mad we don't accept TOC
Allye's Late
Pharmacy needs clarification
LOUD NOISES
No one on the line
PT calls multiple times with no results
"Is this HealthFirst?"
Med Refill
Critical Lab
PT calls more than once
Patient starts swearing
Someone crashes out
Insurance company calling
Bristol's in office!
Rae throws her headset
PT is leaving the provider/HF
"HELLO?!?"
PT starts yelling
Call from Home Care
Callback
Appointment confirmation
Wants to be seen today
PT calls back without listening to voicemail
Oversharing