Steph asks if she can go home PT says everything wrong with them before name/dob Habla espanol New patient PT wants a script with no appointment ok PT refuses to go to ER or Urgent Care Wants to be seen today "HELLO?!?" Person on the other line is chewing something Oversharing Call from Home Care "Do I have to fast for my labs?" PT calls multiple times with no results Drama in the group chat UTI symptoms Send lab orders to Quest Someone crashes out Critical Lab Callback Someone brings in treats PT calls back without listening to voicemail No one on the line No MA response "Is this HealthFirst?" LOUD NOISES Rae throws her headset PT wants to speak to management Pharmacy needs clarification "Do you accept this insurance?" "Why isn't my script ready yet?" PT is leaving the provider/HF Decorating party!!!! Needs fax number PT calls more than once Prior Auth Something, something, Suntree Patient makes you hang up first Patient starts swearing Med Refill Allye's Late Bristol's in office! Appointment confirmation "Isn't there anything sooner?" PT starts yelling Tayllor visits Someone orders food delivery PT tells you their life story Rae doing IT Insurance company calling PT gets mad we don't accept TOC "We have a line" Steph asks if she can go home PT says everything wrong with them before name/dob Habla espanol New patient PT wants a script with no appointment ok PT refuses to go to ER or Urgent Care Wants to be seen today "HELLO?!?" Person on the other line is chewing something Oversharing Call from Home Care "Do I have to fast for my labs?" PT calls multiple times with no results Drama in the group chat UTI symptoms Send lab orders to Quest Someone crashes out Critical Lab Callback Someone brings in treats PT calls back without listening to voicemail No one on the line No MA response "Is this HealthFirst?" LOUD NOISES Rae throws her headset PT wants to speak to management Pharmacy needs clarification "Do you accept this insurance?" "Why isn't my script ready yet?" PT is leaving the provider/HF Decorating party!!!! Needs fax number PT calls more than once Prior Auth Something, something, Suntree Patient makes you hang up first Patient starts swearing Med Refill Allye's Late Bristol's in office! Appointment confirmation "Isn't there anything sooner?" PT starts yelling Tayllor visits Someone orders food delivery PT tells you their life story Rae doing IT Insurance company calling PT gets mad we don't accept TOC "We have a line"
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Steph asks if she can go home
PT says everything wrong with them before name/dob
Habla espanol
New patient
PT wants a script with no appointment
ok
PT refuses to go to ER or Urgent Care
Wants to be seen today
"HELLO?!?"
Person on the other line is chewing something
Oversharing
Call from Home Care
"Do I have to fast for my labs?"
PT calls multiple times with no results
Drama in the group chat
UTI symptoms
Send lab orders to Quest
Someone crashes out
Critical Lab
Callback
Someone brings in treats
PT calls back without listening to voicemail
No one on the line
No MA response
"Is this HealthFirst?"
LOUD NOISES
Rae throws her headset
PT wants to speak to management
Pharmacy needs clarification
"Do you accept this insurance?"
"Why isn't my script ready yet?"
PT is leaving the provider/HF
Decorating party!!!!
Needs fax number
PT calls more than once
Prior Auth
Something, something, Suntree
Patient makes you hang up first
Patient starts swearing
Med Refill
Allye's Late
Bristol's in office!
Appointment confirmation
"Isn't there anything sooner?"
PT starts yelling
Tayllor visits
Someone orders food delivery
PT tells you their life story
Rae doing IT
Insurance company calling
PT gets mad we don't accept TOC
"We have a line"