Handle aquestionaboututilitiesDirect CS towiki or PKCfor continuedlearningAnswered aquestionusing infofrom mfg'ssiteHandle acase withmultipleticket typesWorked on aquestionabout a unitthat's nolonger soldA PS talksabouttheirpet(s)Do 15totalemailsAnswer aquestionabout hotbev.equipmentMikemisspelledsomethingon TeamsAdd 2items toPL partsdocProvide ascreenshotto helpanswer anemailAnswer aquestion ona $5000+priced itemTalk to atleast 2 CSon teamsUtilizethe ETAPowerBiDirect CSTo InternalNotes foranswerSuggest areplacementpart as asolutionHandle aSW quoterequest orrefundAnswer aquestionabout a redor blueproductWorkedon a orderover $20kRespondto aresellerrequestUse aservicemanual toanswer aquestionProvidekudos for2 fellowPSSubmitPSnewsletterideaSharedsomethingyou learnedwith theteamHandle aquestionaboututilitiesDirect CS towiki or PKCfor continuedlearningAnswered aquestionusing infofrom mfg'ssiteHandle acase withmultipleticket typesWorked on aquestionabout a unitthat's nolonger soldA PS talksabouttheirpet(s)Do 15totalemailsAnswer aquestionabout hotbev.equipmentMikemisspelledsomethingon TeamsAdd 2items toPL partsdocProvide ascreenshotto helpanswer anemailAnswer aquestion ona $5000+priced itemTalk to atleast 2 CSon teamsUtilizethe ETAPowerBiDirect CSTo InternalNotes foranswerSuggest areplacementpart as asolutionHandle aSW quoterequest orrefundAnswer aquestionabout a redor blueproductWorkedon a orderover $20kRespondto aresellerrequestUse aservicemanual toanswer aquestionProvidekudos for2 fellowPSSubmitPSnewsletterideaSharedsomethingyou learnedwith theteam

2026 PS Team Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Handle a question about utilities
  2. Direct CS to wiki or PKC for continued learning
  3. Answered a question using info from mfg's site
  4. Handle a case with multiple ticket types
  5. Worked on a question about a unit that's no longer sold
  6. A PS talks about their pet(s)
  7. Do 15 total emails
  8. Answer a question about hot bev. equipment
  9. Mike misspelled something on Teams
  10. Add 2 items to PL parts doc
  11. Provide a screenshot to help answer an email
  12. Answer a question on a $5000+ priced item
  13. Talk to at least 2 CS on teams
  14. Utilize the ETA PowerBi
  15. Direct CS To Internal Notes for answer
  16. Suggest a replacement part as a solution
  17. Handle a SW quote request or refund
  18. Answer a question about a red or blue product
  19. Worked on a order over $20k
  20. Respond to a reseller request
  21. Use a service manual to answer a question
  22. Provide kudos for 2 fellow PS
  23. Submit PS newsletter idea
  24. Shared something you learned with the team