Handle aSW quoterequest orrefundAnswer aquestionabout a redor blueproductUse aservicemanual toanswer aquestionDirect CSTo InternalNotes foranswerA PS talksabouttheirpet(s)Handle aquestionaboututilitiesAnswered aquestionusing infofrom mfg'ssiteMikemisspelledsomethingon TeamsHandle acase withmultipleticket typesAdd 2items toPL partsdocSharedsomethingyou learnedwith theteamWorkedon a orderover $20kWorked on aquestionabout a unitthat's nolonger soldProvidekudos for2 fellowPSAnswer aquestionabout hotbev.equipmentSuggest areplacementpart as asolutionProvide ascreenshotto helpanswer anemailRespondto aresellerrequestTalk to atleast 2 CSon teamsDo 15totalemailsSubmitPSnewsletterideaDirect CS towiki or PKCfor continuedlearningAnswer aquestion ona $5000+priced itemUtilizethe ETAPowerBiHandle aSW quoterequest orrefundAnswer aquestionabout a redor blueproductUse aservicemanual toanswer aquestionDirect CSTo InternalNotes foranswerA PS talksabouttheirpet(s)Handle aquestionaboututilitiesAnswered aquestionusing infofrom mfg'ssiteMikemisspelledsomethingon TeamsHandle acase withmultipleticket typesAdd 2items toPL partsdocSharedsomethingyou learnedwith theteamWorkedon a orderover $20kWorked on aquestionabout a unitthat's nolonger soldProvidekudos for2 fellowPSAnswer aquestionabout hotbev.equipmentSuggest areplacementpart as asolutionProvide ascreenshotto helpanswer anemailRespondto aresellerrequestTalk to atleast 2 CSon teamsDo 15totalemailsSubmitPSnewsletterideaDirect CS towiki or PKCfor continuedlearningAnswer aquestion ona $5000+priced itemUtilizethe ETAPowerBi

2026 PS Team Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Handle a SW quote request or refund
  2. Answer a question about a red or blue product
  3. Use a service manual to answer a question
  4. Direct CS To Internal Notes for answer
  5. A PS talks about their pet(s)
  6. Handle a question about utilities
  7. Answered a question using info from mfg's site
  8. Mike misspelled something on Teams
  9. Handle a case with multiple ticket types
  10. Add 2 items to PL parts doc
  11. Shared something you learned with the team
  12. Worked on a order over $20k
  13. Worked on a question about a unit that's no longer sold
  14. Provide kudos for 2 fellow PS
  15. Answer a question about hot bev. equipment
  16. Suggest a replacement part as a solution
  17. Provide a screenshot to help answer an email
  18. Respond to a reseller request
  19. Talk to at least 2 CS on teams
  20. Do 15 total emails
  21. Submit PS newsletter idea
  22. Direct CS to wiki or PKC for continued learning
  23. Answer a question on a $5000+ priced item
  24. Utilize the ETA PowerBi