Talk to atleast 2 CSon teamsUtilizethe ETAPowerBiSubmitPSnewsletterideaHandle acase withmultipleticket typesDo 15totalemailsAnswered aquestionusing infofrom mfg'ssiteUse aservicemanual toanswer aquestionProvide ascreenshotto helpanswer anemailSharedsomethingyou learnedwith theteamSuggest areplacementpart as asolutionAnswer aquestion ona $5000+priced itemA PS talksabouttheirpet(s)Direct CSTo InternalNotes foranswerWorkedon a orderover $20kAnswer aquestionabout hotbev.equipmentHandle aSW quoterequest orrefundAnswer aquestionabout a redor blueproductWorked on aquestionabout a unitthat's nolonger soldAdd 2items toPL partsdocDirect CS towiki or PKCfor continuedlearningRespondto aresellerrequestMikemisspelledsomethingon TeamsHandle aquestionaboututilitiesProvidekudos for2 fellowPSTalk to atleast 2 CSon teamsUtilizethe ETAPowerBiSubmitPSnewsletterideaHandle acase withmultipleticket typesDo 15totalemailsAnswered aquestionusing infofrom mfg'ssiteUse aservicemanual toanswer aquestionProvide ascreenshotto helpanswer anemailSharedsomethingyou learnedwith theteamSuggest areplacementpart as asolutionAnswer aquestion ona $5000+priced itemA PS talksabouttheirpet(s)Direct CSTo InternalNotes foranswerWorkedon a orderover $20kAnswer aquestionabout hotbev.equipmentHandle aSW quoterequest orrefundAnswer aquestionabout a redor blueproductWorked on aquestionabout a unitthat's nolonger soldAdd 2items toPL partsdocDirect CS towiki or PKCfor continuedlearningRespondto aresellerrequestMikemisspelledsomethingon TeamsHandle aquestionaboututilitiesProvidekudos for2 fellowPS

2026 PS Team Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Talk to at least 2 CS on teams
  2. Utilize the ETA PowerBi
  3. Submit PS newsletter idea
  4. Handle a case with multiple ticket types
  5. Do 15 total emails
  6. Answered a question using info from mfg's site
  7. Use a service manual to answer a question
  8. Provide a screenshot to help answer an email
  9. Shared something you learned with the team
  10. Suggest a replacement part as a solution
  11. Answer a question on a $5000+ priced item
  12. A PS talks about their pet(s)
  13. Direct CS To Internal Notes for answer
  14. Worked on a order over $20k
  15. Answer a question about hot bev. equipment
  16. Handle a SW quote request or refund
  17. Answer a question about a red or blue product
  18. Worked on a question about a unit that's no longer sold
  19. Add 2 items to PL parts doc
  20. Direct CS to wiki or PKC for continued learning
  21. Respond to a reseller request
  22. Mike misspelled something on Teams
  23. Handle a question about utilities
  24. Provide kudos for 2 fellow PS