CriesToo manybrokenpay arrI havekids!GoingpottyFeel like youshould haveusedtranslationlineName dropof techs orotheremployeesThreat tocall PUC/congress/gov etcHangsupDispatchTTOGen orCIScrashesTranslationline forNOTSpanishUpdate perfor the firsttime in thelast decadeswitchesfromphone tocarunnecessaryTTOSomeone in thebackground isangry and theperson actuallyon the phone istrying to be niceEscalateThreat togo allelectric orpropaneMomcalls infor sonAsks tospeak withsomeoneelse“fixedincome”Tellsyou tohold onAudioissuesAdd 2 miscto existingcomm acctSwearsCalldropsChangemultipleaccountsunder sameperTranslationline forSpanishHeartTeamEscalateGetsbackon EbillSomeoneis on O2Someonesays GoodMorningbefore Tammy(can’t be you)Getover 5HS linesDogsbarking orchildscreamingCriesToo manybrokenpay arrI havekids!GoingpottyFeel like youshould haveusedtranslationlineName dropof techs orotheremployeesThreat tocall PUC/congress/gov etcHangsupDispatchTTOGen orCIScrashesTranslationline forNOTSpanishUpdate perfor the firsttime in thelast decadeswitchesfromphone tocarunnecessaryTTOSomeone in thebackground isangry and theperson actuallyon the phone istrying to be niceEscalateThreat togo allelectric orpropaneMomcalls infor sonAsks tospeak withsomeoneelse“fixedincome”Tellsyou tohold onAudioissuesAdd 2 miscto existingcomm acctSwearsCalldropsChangemultipleaccountsunder sameperTranslationline forSpanishHeartTeamEscalateGetsbackon EbillSomeoneis on O2Someonesays GoodMorningbefore Tammy(can’t be you)Getover 5HS linesDogsbarking orchildscreaming

customer service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Cries
  2. Too many broken pay arr
  3. I have kids!
  4. Going potty
  5. Feel like you should have used translation line
  6. Name drop of techs or other employees
  7. Threat to call PUC/ congress/ gov etc
  8. Hangs up
  9. Dispatch TTO
  10. Gen or CIS crashes
  11. Translation line for NOT Spanish
  12. Update per for the first time in the last decade
  13. switches from phone to car
  14. unnecessary TTO
  15. Someone in the background is angry and the person actually on the phone is trying to be nice
  16. Escalate
  17. Threat to go all electric or propane
  18. Mom calls in for son
  19. Asks to speak with someone else
  20. “fixed income”
  21. Tells you to hold on
  22. Audio issues
  23. Add 2 misc to existing comm acct
  24. Swears
  25. Call drops
  26. Change multiple accounts under same per
  27. Translation line for Spanish
  28. Heart Team
  29. Escalate
  30. Gets back on Ebill
  31. Someone is on O2
  32. Someone says Good Morning before Tammy (can’t be you)
  33. Get over 5 HS lines
  34. Dogs barking or child screaming