HeartTeamEscalateThreat togo allelectric orpropaneGetover 5HS linesCriesAudioissuesAsks tospeak withsomeoneelseChangemultipleaccountsunder sameperTranslationline forSpanishName dropof techs orotheremployeesTranslationline forNOTSpanishToo manybrokenpay arrSomeonesays GoodMorningbefore Tammy(can’t be you)DispatchTTOGetsbackon Ebillswitchesfromphone tocarUpdate perfor the firsttime in thelast decadeDogsbarking orchildscreamingTellsyou tohold onSomeoneis on O2CalldropsSwearsGoingpotty“fixedincome”Feel like youshould haveusedtranslationlineunnecessaryTTOEscalateHangsupThreat tocall PUC/congress/gov etcI havekids!Add 2 miscto existingcomm acctGen orCIScrashesSomeone in thebackground isangry and theperson actuallyon the phone istrying to be niceMomcalls infor sonHeartTeamEscalateThreat togo allelectric orpropaneGetover 5HS linesCriesAudioissuesAsks tospeak withsomeoneelseChangemultipleaccountsunder sameperTranslationline forSpanishName dropof techs orotheremployeesTranslationline forNOTSpanishToo manybrokenpay arrSomeonesays GoodMorningbefore Tammy(can’t be you)DispatchTTOGetsbackon Ebillswitchesfromphone tocarUpdate perfor the firsttime in thelast decadeDogsbarking orchildscreamingTellsyou tohold onSomeoneis on O2CalldropsSwearsGoingpotty“fixedincome”Feel like youshould haveusedtranslationlineunnecessaryTTOEscalateHangsupThreat tocall PUC/congress/gov etcI havekids!Add 2 miscto existingcomm acctGen orCIScrashesSomeone in thebackground isangry and theperson actuallyon the phone istrying to be niceMomcalls infor son

customer service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Heart Team
  2. Escalate
  3. Threat to go all electric or propane
  4. Get over 5 HS lines
  5. Cries
  6. Audio issues
  7. Asks to speak with someone else
  8. Change multiple accounts under same per
  9. Translation line for Spanish
  10. Name drop of techs or other employees
  11. Translation line for NOT Spanish
  12. Too many broken pay arr
  13. Someone says Good Morning before Tammy (can’t be you)
  14. Dispatch TTO
  15. Gets back on Ebill
  16. switches from phone to car
  17. Update per for the first time in the last decade
  18. Dogs barking or child screaming
  19. Tells you to hold on
  20. Someone is on O2
  21. Call drops
  22. Swears
  23. Going potty
  24. “fixed income”
  25. Feel like you should have used translation line
  26. unnecessary TTO
  27. Escalate
  28. Hangs up
  29. Threat to call PUC/ congress/ gov etc
  30. I have kids!
  31. Add 2 misc to existing comm acct
  32. Gen or CIS crashes
  33. Someone in the background is angry and the person actually on the phone is trying to be nice
  34. Mom calls in for son