CriesGen orCIScrashesThreat tocall PUC/congress/gov etcI havekids!Feel like youshould haveusedtranslationlineswitchesfromphone tocarGetover 5HS linesName dropof techs orotheremployeesMomcalls infor sonCalldropsGetsbackon EbillHeartTeamTranslationline forNOTSpanishSwears“fixedincome”Translationline forSpanishThreat togo allelectric orpropaneTellsyou tohold onUpdate perfor the firsttime in thelast decadeAudioissuesSomeonesays GoodMorningbefore Tammy(can’t be you)unnecessaryTTOEscalateDispatchTTODogsbarking orchildscreamingGoingpottyAdd 2 miscto existingcomm acctHangsupToo manybrokenpay arrAsks tospeak withsomeoneelseChangemultipleaccountsunder sameperSomeone in thebackground isangry and theperson actuallyon the phone istrying to be niceEscalateSomeoneis on O2CriesGen orCIScrashesThreat tocall PUC/congress/gov etcI havekids!Feel like youshould haveusedtranslationlineswitchesfromphone tocarGetover 5HS linesName dropof techs orotheremployeesMomcalls infor sonCalldropsGetsbackon EbillHeartTeamTranslationline forNOTSpanishSwears“fixedincome”Translationline forSpanishThreat togo allelectric orpropaneTellsyou tohold onUpdate perfor the firsttime in thelast decadeAudioissuesSomeonesays GoodMorningbefore Tammy(can’t be you)unnecessaryTTOEscalateDispatchTTODogsbarking orchildscreamingGoingpottyAdd 2 miscto existingcomm acctHangsupToo manybrokenpay arrAsks tospeak withsomeoneelseChangemultipleaccountsunder sameperSomeone in thebackground isangry and theperson actuallyon the phone istrying to be niceEscalateSomeoneis on O2

customer service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Cries
  2. Gen or CIS crashes
  3. Threat to call PUC/ congress/ gov etc
  4. I have kids!
  5. Feel like you should have used translation line
  6. switches from phone to car
  7. Get over 5 HS lines
  8. Name drop of techs or other employees
  9. Mom calls in for son
  10. Call drops
  11. Gets back on Ebill
  12. Heart Team
  13. Translation line for NOT Spanish
  14. Swears
  15. “fixed income”
  16. Translation line for Spanish
  17. Threat to go all electric or propane
  18. Tells you to hold on
  19. Update per for the first time in the last decade
  20. Audio issues
  21. Someone says Good Morning before Tammy (can’t be you)
  22. unnecessary TTO
  23. Escalate
  24. Dispatch TTO
  25. Dogs barking or child screaming
  26. Going potty
  27. Add 2 misc to existing comm acct
  28. Hangs up
  29. Too many broken pay arr
  30. Asks to speak with someone else
  31. Change multiple accounts under same per
  32. Someone in the background is angry and the person actually on the phone is trying to be nice
  33. Escalate
  34. Someone is on O2