“fixedincome”AudioissuesThreat tocall PUC/congress/gov etcGetover 5HS linesName dropof techs orotheremployeesTranslationline forSpanishSwearsThreat togo allelectric orpropaneunnecessaryTTOFeel like youshould haveusedtranslationlineEscalateAsks tospeak withsomeoneelseAdd 2 miscto existingcomm acctSomeonesays GoodMorningbefore Tammy(can’t be you)Dogsbarking orchildscreamingDispatchTTOUpdate perfor the firsttime in thelast decadeGoingpottyChangemultipleaccountsunder sameperI havekids!CriesTellsyou tohold onSomeoneis on O2Getsbackon EbillToo manybrokenpay arrswitchesfromphone tocarGen orCIScrashesHangsupTranslationline forNOTSpanishSomeone in thebackground isangry and theperson actuallyon the phone istrying to be niceEscalateMomcalls infor sonHeartTeamCalldrops“fixedincome”AudioissuesThreat tocall PUC/congress/gov etcGetover 5HS linesName dropof techs orotheremployeesTranslationline forSpanishSwearsThreat togo allelectric orpropaneunnecessaryTTOFeel like youshould haveusedtranslationlineEscalateAsks tospeak withsomeoneelseAdd 2 miscto existingcomm acctSomeonesays GoodMorningbefore Tammy(can’t be you)Dogsbarking orchildscreamingDispatchTTOUpdate perfor the firsttime in thelast decadeGoingpottyChangemultipleaccountsunder sameperI havekids!CriesTellsyou tohold onSomeoneis on O2Getsbackon EbillToo manybrokenpay arrswitchesfromphone tocarGen orCIScrashesHangsupTranslationline forNOTSpanishSomeone in thebackground isangry and theperson actuallyon the phone istrying to be niceEscalateMomcalls infor sonHeartTeamCalldrops

customer service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “fixed income”
  2. Audio issues
  3. Threat to call PUC/ congress/ gov etc
  4. Get over 5 HS lines
  5. Name drop of techs or other employees
  6. Translation line for Spanish
  7. Swears
  8. Threat to go all electric or propane
  9. unnecessary TTO
  10. Feel like you should have used translation line
  11. Escalate
  12. Asks to speak with someone else
  13. Add 2 misc to existing comm acct
  14. Someone says Good Morning before Tammy (can’t be you)
  15. Dogs barking or child screaming
  16. Dispatch TTO
  17. Update per for the first time in the last decade
  18. Going potty
  19. Change multiple accounts under same per
  20. I have kids!
  21. Cries
  22. Tells you to hold on
  23. Someone is on O2
  24. Gets back on Ebill
  25. Too many broken pay arr
  26. switches from phone to car
  27. Gen or CIS crashes
  28. Hangs up
  29. Translation line for NOT Spanish
  30. Someone in the background is angry and the person actually on the phone is trying to be nice
  31. Escalate
  32. Mom calls in for son
  33. Heart Team
  34. Call drops