Patient upset you No shows over 10% Patient denies scheduling AMV Research patient Patient requesting hi pri message Patient needing to be seen for URI Computer issues Scheduled multiple patients in one call Missed wrap up code PA needed for med Patient upset about availability Schedule in Radiology Transfer to billing, ROI, or patient experience Didn't get out of queue in time Ate sweets Created new patient chart Allergy flag Transfer to OBG Stayed in queue for over 30 min Scheule/ reschedule INR Offer PCOD scheduling Have plans for V-day Gave fax # Patient asks to speak to PCP Placed message to get an order No active portal Updated demographics Called Roch PCOD provider Schudle annual PX Patient born same year as you Nursing home calling Free! Used interpreter MRN starting with 1 Pharmacy calling to verify prescription Patient upset you No shows over 10% Patient denies scheduling AMV Research patient Patient requesting hi pri message Patient needing to be seen for URI Computer issues Scheduled multiple patients in one call Missed wrap up code PA needed for med Patient upset about availability Schedule in Radiology Transfer to billing, ROI, or patient experience Didn't get out of queue in time Ate sweets Created new patient chart Allergy flag Transfer to OBG Stayed in queue for over 30 min Scheule/ reschedule INR Offer PCOD scheduling Have plans for V-day Gave fax # Patient asks to speak to PCP Placed message to get an order No active portal Updated demographics Called Roch PCOD provider Schudle annual PX Patient born same year as you Nursing home calling Free! Used interpreter MRN starting with 1 Pharmacy calling to verify prescription
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Patient upset you
No shows over 10%
Patient denies scheduling AMV
Research patient
Patient requesting hi pri message
Patient needing to be seen for URI
Computer issues
Scheduled multiple patients in one call
Missed wrap up code
PA needed for med
Patient upset about availability
Schedule in Radiology
Transfer to billing, ROI, or patient experience
Didn't get out of queue in time
Ate sweets
Created new patient chart
Allergy flag
Transfer to OBG
Stayed in queue for over 30 min
Scheule/ reschedule INR
Offer PCOD scheduling
Have plans for V-day
Gave fax #
Patient asks to speak to PCP
Placed message to get an order
No active portal
Updated demographics
Called Roch
PCOD provider
Schudle annual PX
Patient born same year as you
Nursing home calling
Free!
Used interpreter
MRN starting with 1
Pharmacy calling to verify prescription