No shows over 10% Updated demographics PCOD provider Placed message to get an order Patient denies scheduling AMV Computer issues Schedule in Radiology Patient upset you Patient upset about availability Used interpreter Created new patient chart MRN starting with 1 Schudle annual PX Gave fax # Ate sweets Scheule/ reschedule INR Patient asks to speak to PCP Allergy flag Didn't get out of queue in time Patient born same year as you No active portal Called Roch Stayed in queue for over 30 min PA needed for med Offer PCOD scheduling Scheduled multiple patients in one call Pharmacy calling to verify prescription Transfer to billing, ROI, or patient experience Patient requesting hi pri message Transfer to OBG Patient needing to be seen for URI Nursing home calling Research patient Free! Missed wrap up code Have plans for V-day No shows over 10% Updated demographics PCOD provider Placed message to get an order Patient denies scheduling AMV Computer issues Schedule in Radiology Patient upset you Patient upset about availability Used interpreter Created new patient chart MRN starting with 1 Schudle annual PX Gave fax # Ate sweets Scheule/ reschedule INR Patient asks to speak to PCP Allergy flag Didn't get out of queue in time Patient born same year as you No active portal Called Roch Stayed in queue for over 30 min PA needed for med Offer PCOD scheduling Scheduled multiple patients in one call Pharmacy calling to verify prescription Transfer to billing, ROI, or patient experience Patient requesting hi pri message Transfer to OBG Patient needing to be seen for URI Nursing home calling Research patient Free! Missed wrap up code Have plans for V-day
(Print)
No shows over 10%
Updated demographics
PCOD provider
Placed message to get an order
Patient denies scheduling AMV
Computer issues
Schedule in Radiology
Patient upset you
Patient upset about availability
Used interpreter
Created new patient chart
MRN starting with 1
Schudle annual PX
Gave fax #
Ate sweets
Scheule/ reschedule INR
Patient asks to speak to PCP
Allergy flag
Didn't get out of queue in time
Patient born same year as you
No active portal
Called Roch
Stayed in queue for over 30 min
PA needed for med
Offer PCOD scheduling
Scheduled multiple patients in one call
Pharmacy calling to verify prescription
Transfer to billing, ROI, or patient experience
Patient requesting hi pri message
Transfer to OBG
Patient needing to be seen for URI
Nursing home calling
Research patient
Free!
Missed wrap up code
Have plans for V-day
