Hear an agent building raport Agent laughs on a call Overhears agent have to explain (more than once) to an EEOC that we can't help Eats lunch Attend 3 or more meetings today No one asked about the "raises" ALL DAY Provides person life advice SDR in office asks you a work related question Doesn't take any solo smmoke breaks Agent says, "Does that make sense?" Makes a joke to the whole team Gets a "fire" that needs to be put out VPN Crashes Someone says, "Is it 5 o'clock yet?" Chat DM complains about something Stop and conduct a "Dance Break Session" Hears, "I haven't had enough coffee today." Recieved an Adpfeedback email re: InBound Communicated w/ Jess today TL asks you a work related question Hear an agent conduct a warm transfer Someone in the office is wearing orange or yellow Agent says, "I understand." Recieved an Adpfeedback email re: Web Agent says, "Can you hear me okay?" Hear an agent building raport Agent laughs on a call Overhears agent have to explain (more than once) to an EEOC that we can't help Eats lunch Attend 3 or more meetings today No one asked about the "raises" ALL DAY Provides person life advice SDR in office asks you a work related question Doesn't take any solo smmoke breaks Agent says, "Does that make sense?" Makes a joke to the whole team Gets a "fire" that needs to be put out VPN Crashes Someone says, "Is it 5 o'clock yet?" Chat DM complains about something Stop and conduct a "Dance Break Session" Hears, "I haven't had enough coffee today." Recieved an Adpfeedback email re: InBound Communicated w/ Jess today TL asks you a work related question Hear an agent conduct a warm transfer Someone in the office is wearing orange or yellow Agent says, "I understand." Recieved an Adpfeedback email re: Web Agent says, "Can you hear me okay?"
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Hear an agent building raport
Agent laughs on a call
Overhears agent have to explain (more than once) to an EEOC that we can't help
Eats lunch
Attend 3 or more meetings today
No one asked about the "raises" ALL DAY
Provides person life advice
SDR in office asks you a work related question
Doesn't take any solo smmoke breaks
Agent says, "Does that make sense?"
Makes a joke to the whole team
Gets a "fire" that needs to be put out
VPN Crashes
Someone says, "Is it 5 o'clock yet?"
Chat DM complains about something
Stop and conduct a "Dance Break Session"
Hears, "I haven't had enough coffee today."
Recieved an Adpfeedback email re: InBound
Communicated w/ Jess today
TL asks you a work related question
Hear an agent conduct a warm transfer
Someone in the office is wearing orange or yellow
Agent says, "I understand."
Recieved an Adpfeedback email re: Web
Agent says, "Can you hear me okay?"