(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Any discounts for a first time customer?
Acknowledged all Key Updates for the past month
Flagged a clarity issue of a cavity in a diamond
Sent a complete cart in chat and the customer checked out
De-escalated a frustrated customer
Is a moissanite a real diamond? Explain the differences
Helped narrow down too many ideas
Reviewed a yucky diamond and automatically sent a different option rather than asking "can I help you find a different option?"
Customer requests to source a fancy pink diamond
Offered lower discount than what was offered in Slack
I'm a mother helping my son shop for a ring. Get sons info while helping her
You found a stock ring when they came in for a custom design
Can I buy just the setting?
Upsell someone a JMCP
Suggested an eye clean SI1 or SI2 in Chat
Help a customer find a similar diamond on our site if they come in with one from JA, BE or BN
You offered wire discount to seal the deal
Send Amazon sizers & write up order when customer doesnt know finger size
Close a HV diamond sale
Customer requests to source a natural emerald
Discussed strong blue flouro and why its not bad (offer to check on it for them too)
Post a burn correctly and stayed active in the thread till the end
You answered a call for coverage
Customer said "talking to you made this so much easier"
