Customerwants to havepersonalconversationwith yourefused tobe sent tovoicemailYourcustomerspropertyaddress is inanother StateThey askfor yournameagaindoesn't wantto addspouse or hhmember asdriverResetonlinepasscodeYou wereasked tohold for amomentCustomerscalldroppedThey callyou by thewrongnameCustomerwants to adda car butthey are noton the titleThey askedif you canhear themnowYou arespeakingwith morethan onepersonCustomersays theycan't hearyouYourcustomersounds likethey are inthe restroomCustomerdidn't give youtheir nameafter youasked for itYou heara dogbarkingUnable toaccessacctanswereda call noone onthe lineCustomersends an emailthen calls toconfirmreceivedclaimedneverreceivedinsurancecardYourcustomergives you acomplimentCustomerrequested youstay on the linewhile they gettheir banking infoset up onlineCustomerwants aquote butwon't providerequired infoCustomerhas the tvon in thebackgroundCustomerwants to havepersonalconversationwith yourefused tobe sent tovoicemailYourcustomerspropertyaddress is inanother StateThey askfor yournameagaindoesn't wantto addspouse or hhmember asdriverResetonlinepasscodeYou wereasked tohold for amomentCustomerscalldroppedThey callyou by thewrongnameCustomerwants to adda car butthey are noton the titleThey askedif you canhear themnowYou arespeakingwith morethan onepersonCustomersays theycan't hearyouYourcustomersounds likethey are inthe restroomCustomerdidn't give youtheir nameafter youasked for itYou heara dogbarkingUnable toaccessacctanswereda call noone onthe lineCustomersends an emailthen calls toconfirmreceivedclaimedneverreceivedinsurancecardYourcustomergives you acomplimentCustomerrequested youstay on the linewhile they gettheir banking infoset up onlineCustomerwants aquote butwon't providerequired infoCustomerhas the tvon in thebackground

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer wants to have personal conversation with you
  2. refused to be sent to voicemail
  3. Your customers property address is in another State
  4. They ask for your name again
  5. doesn't want to add spouse or hh member as driver
  6. Reset online passcode
  7. You were asked to hold for a moment
  8. Customers call dropped
  9. They call you by the wrong name
  10. Customer wants to add a car but they are not on the title
  11. They asked if you can hear them now
  12. You are speaking with more than one person
  13. Customer says they can't hear you
  14. Your customer sounds like they are in the restroom
  15. Customer didn't give you their name after you asked for it
  16. You hear a dog barking
  17. Unable to access acct
  18. answered a call no one on the line
  19. Customer sends an email then calls to confirm received
  20. claimed never received insurance card
  21. Your customer gives you a compliment
  22. Customer requested you stay on the line while they get their banking info set up online
  23. Customer wants a quote but won't provide required info
  24. Customer has the tv on in the background