Yourcustomergives you acomplimentCustomerwants aquote butwon't providerequired infoanswereda call noone onthe lineYourcustomersounds likethey are inthe restroomCustomersays theycan't hearyouCustomerhas the tvon in thebackgroundrefused tobe sent tovoicemailCustomerwants to adda car butthey are noton the titleYou wereasked tohold for amomentYourcustomerspropertyaddress is inanother StateYou heara dogbarkingResetonlinepasscodedoesn't wantto addspouse or hhmember asdriverCustomerrequested youstay on the linewhile they gettheir banking infoset up onlineCustomerdidn't give youtheir nameafter youasked for itclaimedneverreceivedinsurancecardThey askfor yournameagainYou arespeakingwith morethan onepersonThey askedif you canhear themnowUnable toaccessacctCustomersends an emailthen calls toconfirmreceivedCustomerscalldroppedThey callyou by thewrongnameCustomerwants to havepersonalconversationwith youYourcustomergives you acomplimentCustomerwants aquote butwon't providerequired infoanswereda call noone onthe lineYourcustomersounds likethey are inthe restroomCustomersays theycan't hearyouCustomerhas the tvon in thebackgroundrefused tobe sent tovoicemailCustomerwants to adda car butthey are noton the titleYou wereasked tohold for amomentYourcustomerspropertyaddress is inanother StateYou heara dogbarkingResetonlinepasscodedoesn't wantto addspouse or hhmember asdriverCustomerrequested youstay on the linewhile they gettheir banking infoset up onlineCustomerdidn't give youtheir nameafter youasked for itclaimedneverreceivedinsurancecardThey askfor yournameagainYou arespeakingwith morethan onepersonThey askedif you canhear themnowUnable toaccessacctCustomersends an emailthen calls toconfirmreceivedCustomerscalldroppedThey callyou by thewrongnameCustomerwants to havepersonalconversationwith you

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Your customer gives you a compliment
  2. Customer wants a quote but won't provide required info
  3. answered a call no one on the line
  4. Your customer sounds like they are in the restroom
  5. Customer says they can't hear you
  6. Customer has the tv on in the background
  7. refused to be sent to voicemail
  8. Customer wants to add a car but they are not on the title
  9. You were asked to hold for a moment
  10. Your customers property address is in another State
  11. You hear a dog barking
  12. Reset online passcode
  13. doesn't want to add spouse or hh member as driver
  14. Customer requested you stay on the line while they get their banking info set up online
  15. Customer didn't give you their name after you asked for it
  16. claimed never received insurance card
  17. They ask for your name again
  18. You are speaking with more than one person
  19. They asked if you can hear them now
  20. Unable to access acct
  21. Customer sends an email then calls to confirm received
  22. Customers call dropped
  23. They call you by the wrong name
  24. Customer wants to have personal conversation with you