doesn't wantto addspouse or hhmember asdriverCustomersays theycan't hearyouYourcustomersounds likethey are inthe restroomCustomersends an emailthen calls toconfirmreceivedCustomerwants aquote butwon't providerequired inforefused tobe sent tovoicemailCustomerwants to adda car butthey are noton the titleCustomerdidn't give youtheir nameafter youasked for itCustomerrequested youstay on the linewhile they gettheir banking infoset up onlineanswereda call noone onthe lineYourcustomerspropertyaddress is inanother StateCustomerhas the tvon in thebackgroundCustomerwants to havepersonalconversationwith youYou wereasked tohold for amomentResetonlinepasscodeYou arespeakingwith morethan onepersonUnable toaccessacctThey askfor yournameagainThey callyou by thewrongnameYourcustomergives you acomplimentclaimedneverreceivedinsurancecardYou heara dogbarkingCustomerscalldroppedThey askedif you canhear themnowdoesn't wantto addspouse or hhmember asdriverCustomersays theycan't hearyouYourcustomersounds likethey are inthe restroomCustomersends an emailthen calls toconfirmreceivedCustomerwants aquote butwon't providerequired inforefused tobe sent tovoicemailCustomerwants to adda car butthey are noton the titleCustomerdidn't give youtheir nameafter youasked for itCustomerrequested youstay on the linewhile they gettheir banking infoset up onlineanswereda call noone onthe lineYourcustomerspropertyaddress is inanother StateCustomerhas the tvon in thebackgroundCustomerwants to havepersonalconversationwith youYou wereasked tohold for amomentResetonlinepasscodeYou arespeakingwith morethan onepersonUnable toaccessacctThey askfor yournameagainThey callyou by thewrongnameYourcustomergives you acomplimentclaimedneverreceivedinsurancecardYou heara dogbarkingCustomerscalldroppedThey askedif you canhear themnow

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. doesn't want to add spouse or hh member as driver
  2. Customer says they can't hear you
  3. Your customer sounds like they are in the restroom
  4. Customer sends an email then calls to confirm received
  5. Customer wants a quote but won't provide required info
  6. refused to be sent to voicemail
  7. Customer wants to add a car but they are not on the title
  8. Customer didn't give you their name after you asked for it
  9. Customer requested you stay on the line while they get their banking info set up online
  10. answered a call no one on the line
  11. Your customers property address is in another State
  12. Customer has the tv on in the background
  13. Customer wants to have personal conversation with you
  14. You were asked to hold for a moment
  15. Reset online passcode
  16. You are speaking with more than one person
  17. Unable to access acct
  18. They ask for your name again
  19. They call you by the wrong name
  20. Your customer gives you a compliment
  21. claimed never received insurance card
  22. You hear a dog barking
  23. Customers call dropped
  24. They asked if you can hear them now