Customerwants to adda car butthey are noton the titleCustomersays theycan't hearyouYourcustomerspropertyaddress is inanother Statedoesn't wantto addspouse or hhmember asdriverThey callyou by thewrongnamerefused tobe sent tovoicemailYourcustomergives you acomplimentCustomerhas the tvon in thebackgroundCustomersends an emailthen calls toconfirmreceivedYou wereasked tohold for amomentCustomerwants to havepersonalconversationwith youclaimedneverreceivedinsurancecardYou arespeakingwith morethan onepersonResetonlinepasscodeCustomerrequested youstay on the linewhile they gettheir banking infoset up onlineCustomerscalldroppedYourcustomersounds likethey are inthe restroomanswereda call noone onthe lineYou heara dogbarkingCustomerdidn't give youtheir nameafter youasked for itUnable toaccessacctThey askfor yournameagainCustomerwants aquote butwon't providerequired infoThey askedif you canhear themnowCustomerwants to adda car butthey are noton the titleCustomersays theycan't hearyouYourcustomerspropertyaddress is inanother Statedoesn't wantto addspouse or hhmember asdriverThey callyou by thewrongnamerefused tobe sent tovoicemailYourcustomergives you acomplimentCustomerhas the tvon in thebackgroundCustomersends an emailthen calls toconfirmreceivedYou wereasked tohold for amomentCustomerwants to havepersonalconversationwith youclaimedneverreceivedinsurancecardYou arespeakingwith morethan onepersonResetonlinepasscodeCustomerrequested youstay on the linewhile they gettheir banking infoset up onlineCustomerscalldroppedYourcustomersounds likethey are inthe restroomanswereda call noone onthe lineYou heara dogbarkingCustomerdidn't give youtheir nameafter youasked for itUnable toaccessacctThey askfor yournameagainCustomerwants aquote butwon't providerequired infoThey askedif you canhear themnow

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Customer wants to add a car but they are not on the title
  2. Customer says they can't hear you
  3. Your customers property address is in another State
  4. doesn't want to add spouse or hh member as driver
  5. They call you by the wrong name
  6. refused to be sent to voicemail
  7. Your customer gives you a compliment
  8. Customer has the tv on in the background
  9. Customer sends an email then calls to confirm received
  10. You were asked to hold for a moment
  11. Customer wants to have personal conversation with you
  12. claimed never received insurance card
  13. You are speaking with more than one person
  14. Reset online passcode
  15. Customer requested you stay on the line while they get their banking info set up online
  16. Customers call dropped
  17. Your customer sounds like they are in the restroom
  18. answered a call no one on the line
  19. You hear a dog barking
  20. Customer didn't give you their name after you asked for it
  21. Unable to access acct
  22. They ask for your name again
  23. Customer wants a quote but won't provide required info
  24. They asked if you can hear them now