Customerwants aquote butwon't providerequired infoYourcustomergives you acomplimentYou arespeakingwith morethan onepersonanswereda call noone onthe lineCustomerhas the tvon in thebackgroundResetonlinepasscodeCustomerwants to havepersonalconversationwith youCustomerrequested youstay on the linewhile they gettheir banking infoset up onlineCustomersends an emailthen calls toconfirmreceivedThey callyou by thewrongnameclaimedneverreceivedinsurancecardThey askfor yournameagaindoesn't wantto addspouse or hhmember asdriverYourcustomersounds likethey are inthe restroomYou heara dogbarkingCustomerscalldroppedUnable toaccessacctrefused tobe sent tovoicemailYou wereasked tohold for amomentCustomerdidn't give youtheir nameafter youasked for itThey askedif you canhear themnowCustomersays theycan't hearyouCustomerwants to adda car butthey are noton the titleYourcustomerspropertyaddress is inanother StateCustomerwants aquote butwon't providerequired infoYourcustomergives you acomplimentYou arespeakingwith morethan onepersonanswereda call noone onthe lineCustomerhas the tvon in thebackgroundResetonlinepasscodeCustomerwants to havepersonalconversationwith youCustomerrequested youstay on the linewhile they gettheir banking infoset up onlineCustomersends an emailthen calls toconfirmreceivedThey callyou by thewrongnameclaimedneverreceivedinsurancecardThey askfor yournameagaindoesn't wantto addspouse or hhmember asdriverYourcustomersounds likethey are inthe restroomYou heara dogbarkingCustomerscalldroppedUnable toaccessacctrefused tobe sent tovoicemailYou wereasked tohold for amomentCustomerdidn't give youtheir nameafter youasked for itThey askedif you canhear themnowCustomersays theycan't hearyouCustomerwants to adda car butthey are noton the titleYourcustomerspropertyaddress is inanother State

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer wants a quote but won't provide required info
  2. Your customer gives you a compliment
  3. You are speaking with more than one person
  4. answered a call no one on the line
  5. Customer has the tv on in the background
  6. Reset online passcode
  7. Customer wants to have personal conversation with you
  8. Customer requested you stay on the line while they get their banking info set up online
  9. Customer sends an email then calls to confirm received
  10. They call you by the wrong name
  11. claimed never received insurance card
  12. They ask for your name again
  13. doesn't want to add spouse or hh member as driver
  14. Your customer sounds like they are in the restroom
  15. You hear a dog barking
  16. Customers call dropped
  17. Unable to access acct
  18. refused to be sent to voicemail
  19. You were asked to hold for a moment
  20. Customer didn't give you their name after you asked for it
  21. They asked if you can hear them now
  22. Customer says they can't hear you
  23. Customer wants to add a car but they are not on the title
  24. Your customers property address is in another State