Yourcustomergives you acomplimentCustomerscalldroppedCustomerrequested youstay on the linewhile they gettheir banking infoset up onlineCustomersends an emailthen calls toconfirmreceivedclaimedneverreceivedinsurancecardCustomerwants to havepersonalconversationwith youYourcustomersounds likethey are inthe restroomYou heara dogbarkingdoesn't wantto addspouse or hhmember asdriverrefused tobe sent tovoicemailResetonlinepasscodeThey askedif you canhear themnowThey askfor yournameagainYou arespeakingwith morethan onepersonanswereda call noone onthe lineUnable toaccessacctCustomerdidn't give youtheir nameafter youasked for itCustomersays theycan't hearyouCustomerhas the tvon in thebackgroundCustomerwants to adda car butthey are noton the titleYou wereasked tohold for amomentThey callyou by thewrongnameYourcustomerspropertyaddress is inanother StateCustomerwants aquote butwon't providerequired infoYourcustomergives you acomplimentCustomerscalldroppedCustomerrequested youstay on the linewhile they gettheir banking infoset up onlineCustomersends an emailthen calls toconfirmreceivedclaimedneverreceivedinsurancecardCustomerwants to havepersonalconversationwith youYourcustomersounds likethey are inthe restroomYou heara dogbarkingdoesn't wantto addspouse or hhmember asdriverrefused tobe sent tovoicemailResetonlinepasscodeThey askedif you canhear themnowThey askfor yournameagainYou arespeakingwith morethan onepersonanswereda call noone onthe lineUnable toaccessacctCustomerdidn't give youtheir nameafter youasked for itCustomersays theycan't hearyouCustomerhas the tvon in thebackgroundCustomerwants to adda car butthey are noton the titleYou wereasked tohold for amomentThey callyou by thewrongnameYourcustomerspropertyaddress is inanother StateCustomerwants aquote butwon't providerequired info

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Your customer gives you a compliment
  2. Customers call dropped
  3. Customer requested you stay on the line while they get their banking info set up online
  4. Customer sends an email then calls to confirm received
  5. claimed never received insurance card
  6. Customer wants to have personal conversation with you
  7. Your customer sounds like they are in the restroom
  8. You hear a dog barking
  9. doesn't want to add spouse or hh member as driver
  10. refused to be sent to voicemail
  11. Reset online passcode
  12. They asked if you can hear them now
  13. They ask for your name again
  14. You are speaking with more than one person
  15. answered a call no one on the line
  16. Unable to access acct
  17. Customer didn't give you their name after you asked for it
  18. Customer says they can't hear you
  19. Customer has the tv on in the background
  20. Customer wants to add a car but they are not on the title
  21. You were asked to hold for a moment
  22. They call you by the wrong name
  23. Your customers property address is in another State
  24. Customer wants a quote but won't provide required info