refused tobe sent tovoicemailYou arespeakingwith morethan onepersonYourcustomergives you acomplimentYou wereasked tohold for amomentdoesn't wantto addspouse or hhmember asdriverCustomerhas the tvon in thebackgroundCustomersays theycan't hearyouCustomerrequested youstay on the linewhile they gettheir banking infoset up onlineCustomersends an emailthen calls toconfirmreceivedCustomerwants to adda car butthey are noton the titleThey askedif you canhear themnowThey callyou by thewrongnameCustomerwants aquote butwon't providerequired infoCustomerscalldroppedYou heara dogbarkingYourcustomerspropertyaddress is inanother StateYourcustomersounds likethey are inthe restroomCustomerwants to havepersonalconversationwith youCustomerdidn't give youtheir nameafter youasked for itThey askfor yournameagainResetonlinepasscodeclaimedneverreceivedinsurancecardanswereda call noone onthe lineUnable toaccessacctrefused tobe sent tovoicemailYou arespeakingwith morethan onepersonYourcustomergives you acomplimentYou wereasked tohold for amomentdoesn't wantto addspouse or hhmember asdriverCustomerhas the tvon in thebackgroundCustomersays theycan't hearyouCustomerrequested youstay on the linewhile they gettheir banking infoset up onlineCustomersends an emailthen calls toconfirmreceivedCustomerwants to adda car butthey are noton the titleThey askedif you canhear themnowThey callyou by thewrongnameCustomerwants aquote butwon't providerequired infoCustomerscalldroppedYou heara dogbarkingYourcustomerspropertyaddress is inanother StateYourcustomersounds likethey are inthe restroomCustomerwants to havepersonalconversationwith youCustomerdidn't give youtheir nameafter youasked for itThey askfor yournameagainResetonlinepasscodeclaimedneverreceivedinsurancecardanswereda call noone onthe lineUnable toaccessacct

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. refused to be sent to voicemail
  2. You are speaking with more than one person
  3. Your customer gives you a compliment
  4. You were asked to hold for a moment
  5. doesn't want to add spouse or hh member as driver
  6. Customer has the tv on in the background
  7. Customer says they can't hear you
  8. Customer requested you stay on the line while they get their banking info set up online
  9. Customer sends an email then calls to confirm received
  10. Customer wants to add a car but they are not on the title
  11. They asked if you can hear them now
  12. They call you by the wrong name
  13. Customer wants a quote but won't provide required info
  14. Customers call dropped
  15. You hear a dog barking
  16. Your customers property address is in another State
  17. Your customer sounds like they are in the restroom
  18. Customer wants to have personal conversation with you
  19. Customer didn't give you their name after you asked for it
  20. They ask for your name again
  21. Reset online passcode
  22. claimed never received insurance card
  23. answered a call no one on the line
  24. Unable to access acct