They askedif you canhear themnowYou arespeakingwith morethan onepersonUnable toaccessacctYourcustomerspropertyaddress is inanother StateCustomerdidn't give youtheir nameafter youasked for itCustomerhas the tvon in thebackgroundCustomerwants aquote butwon't providerequired infoCustomerwants to adda car butthey are noton the titleclaimedneverreceivedinsurancecardCustomerscalldroppedCustomerwants to havepersonalconversationwith youThey askfor yournameagainYou heara dogbarkingdoesn't wantto addspouse or hhmember asdriverYourcustomersounds likethey are inthe restroomYou wereasked tohold for amomentCustomersays theycan't hearyouYourcustomergives you acomplimentResetonlinepasscodeCustomersends an emailthen calls toconfirmreceivedThey callyou by thewrongnameanswereda call noone onthe linerefused tobe sent tovoicemailCustomerrequested youstay on the linewhile they gettheir banking infoset up onlineThey askedif you canhear themnowYou arespeakingwith morethan onepersonUnable toaccessacctYourcustomerspropertyaddress is inanother StateCustomerdidn't give youtheir nameafter youasked for itCustomerhas the tvon in thebackgroundCustomerwants aquote butwon't providerequired infoCustomerwants to adda car butthey are noton the titleclaimedneverreceivedinsurancecardCustomerscalldroppedCustomerwants to havepersonalconversationwith youThey askfor yournameagainYou heara dogbarkingdoesn't wantto addspouse or hhmember asdriverYourcustomersounds likethey are inthe restroomYou wereasked tohold for amomentCustomersays theycan't hearyouYourcustomergives you acomplimentResetonlinepasscodeCustomersends an emailthen calls toconfirmreceivedThey callyou by thewrongnameanswereda call noone onthe linerefused tobe sent tovoicemailCustomerrequested youstay on the linewhile they gettheir banking infoset up online

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. They asked if you can hear them now
  2. You are speaking with more than one person
  3. Unable to access acct
  4. Your customers property address is in another State
  5. Customer didn't give you their name after you asked for it
  6. Customer has the tv on in the background
  7. Customer wants a quote but won't provide required info
  8. Customer wants to add a car but they are not on the title
  9. claimed never received insurance card
  10. Customers call dropped
  11. Customer wants to have personal conversation with you
  12. They ask for your name again
  13. You hear a dog barking
  14. doesn't want to add spouse or hh member as driver
  15. Your customer sounds like they are in the restroom
  16. You were asked to hold for a moment
  17. Customer says they can't hear you
  18. Your customer gives you a compliment
  19. Reset online passcode
  20. Customer sends an email then calls to confirm received
  21. They call you by the wrong name
  22. answered a call no one on the line
  23. refused to be sent to voicemail
  24. Customer requested you stay on the line while they get their banking info set up online