Customerdidn't give youtheir nameafter youasked for itdoesn't wantto addspouse or hhmember asdriverCustomerscalldroppedCustomerwants to adda car butthey are noton the titleYourcustomergives you acomplimentYou heara dogbarkingCustomerrequested youstay on the linewhile they gettheir banking infoset up onlineThey askfor yournameagainanswereda call noone onthe lineResetonlinepasscodeYou arespeakingwith morethan onepersonThey callyou by thewrongnameCustomersends an emailthen calls toconfirmreceivedCustomerhas the tvon in thebackgroundclaimedneverreceivedinsurancecardYou wereasked tohold for amomentrefused tobe sent tovoicemailCustomerwants aquote butwon't providerequired infoThey askedif you canhear themnowYourcustomersounds likethey are inthe restroomCustomerwants to havepersonalconversationwith youUnable toaccessacctCustomersays theycan't hearyouYourcustomerspropertyaddress is inanother StateCustomerdidn't give youtheir nameafter youasked for itdoesn't wantto addspouse or hhmember asdriverCustomerscalldroppedCustomerwants to adda car butthey are noton the titleYourcustomergives you acomplimentYou heara dogbarkingCustomerrequested youstay on the linewhile they gettheir banking infoset up onlineThey askfor yournameagainanswereda call noone onthe lineResetonlinepasscodeYou arespeakingwith morethan onepersonThey callyou by thewrongnameCustomersends an emailthen calls toconfirmreceivedCustomerhas the tvon in thebackgroundclaimedneverreceivedinsurancecardYou wereasked tohold for amomentrefused tobe sent tovoicemailCustomerwants aquote butwon't providerequired infoThey askedif you canhear themnowYourcustomersounds likethey are inthe restroomCustomerwants to havepersonalconversationwith youUnable toaccessacctCustomersays theycan't hearyouYourcustomerspropertyaddress is inanother State

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer didn't give you their name after you asked for it
  2. doesn't want to add spouse or hh member as driver
  3. Customers call dropped
  4. Customer wants to add a car but they are not on the title
  5. Your customer gives you a compliment
  6. You hear a dog barking
  7. Customer requested you stay on the line while they get their banking info set up online
  8. They ask for your name again
  9. answered a call no one on the line
  10. Reset online passcode
  11. You are speaking with more than one person
  12. They call you by the wrong name
  13. Customer sends an email then calls to confirm received
  14. Customer has the tv on in the background
  15. claimed never received insurance card
  16. You were asked to hold for a moment
  17. refused to be sent to voicemail
  18. Customer wants a quote but won't provide required info
  19. They asked if you can hear them now
  20. Your customer sounds like they are in the restroom
  21. Customer wants to have personal conversation with you
  22. Unable to access acct
  23. Customer says they can't hear you
  24. Your customers property address is in another State