(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Customers call dropped
Customer wants to have personal conversation with you
You were asked to hold for a moment
Customer says they can't hear you
They ask for your name again
doesn't want to add spouse or hh member as driver
Unable to access acct
Customer wants a quote but won't provide required info
Your customers property address is in another State
You are speaking with more than one person
Customer sends an email then calls to confirm received
Reset online passcode
Customer requested you stay on the line while they get their banking info set up online
They call you by the wrong name
Your customer sounds like they are in the restroom
claimed never received insurance card
Customer didn't give you their name after you asked for it
You hear a dog barking
Customer wants to add a car but they are not on the title