CustomerscalldroppedCustomerwants to havepersonalconversationwith youYou wereasked tohold for amomentCustomersays theycan't hearyouThey askfor yournameagaindoesn't wantto addspouse or hhmember asdriverUnable toaccessacctCustomerwants aquote butwon't providerequired infoYourcustomerspropertyaddress is inanother StateYou arespeakingwith morethan onepersonCustomersends an emailthen calls toconfirmreceivedResetonlinepasscodeCustomerrequested youstay on the linewhile they gettheir banking infoset up onlineThey callyou by thewrongnameYourcustomersounds likethey are inthe restroomclaimedneverreceivedinsurancecardCustomerdidn't give youtheir nameafter youasked for itYou heara dogbarkingCustomerwants to adda car butthey are noton the titleYourcustomergives you acomplimentCustomerhas the tvon in thebackgroundThey askedif you canhear themnowrefused tobe sent tovoicemailanswereda call noone onthe lineCustomerscalldroppedCustomerwants to havepersonalconversationwith youYou wereasked tohold for amomentCustomersays theycan't hearyouThey askfor yournameagaindoesn't wantto addspouse or hhmember asdriverUnable toaccessacctCustomerwants aquote butwon't providerequired infoYourcustomerspropertyaddress is inanother StateYou arespeakingwith morethan onepersonCustomersends an emailthen calls toconfirmreceivedResetonlinepasscodeCustomerrequested youstay on the linewhile they gettheir banking infoset up onlineThey callyou by thewrongnameYourcustomersounds likethey are inthe restroomclaimedneverreceivedinsurancecardCustomerdidn't give youtheir nameafter youasked for itYou heara dogbarkingCustomerwants to adda car butthey are noton the titleYourcustomergives you acomplimentCustomerhas the tvon in thebackgroundThey askedif you canhear themnowrefused tobe sent tovoicemailanswereda call noone onthe line

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customers call dropped
  2. Customer wants to have personal conversation with you
  3. You were asked to hold for a moment
  4. Customer says they can't hear you
  5. They ask for your name again
  6. doesn't want to add spouse or hh member as driver
  7. Unable to access acct
  8. Customer wants a quote but won't provide required info
  9. Your customers property address is in another State
  10. You are speaking with more than one person
  11. Customer sends an email then calls to confirm received
  12. Reset online passcode
  13. Customer requested you stay on the line while they get their banking info set up online
  14. They call you by the wrong name
  15. Your customer sounds like they are in the restroom
  16. claimed never received insurance card
  17. Customer didn't give you their name after you asked for it
  18. You hear a dog barking
  19. Customer wants to add a car but they are not on the title
  20. Your customer gives you a compliment
  21. Customer has the tv on in the background
  22. They asked if you can hear them now
  23. refused to be sent to voicemail
  24. answered a call no one on the line