Start yourday with a 5-minuteplanningsessionCreating aCustomerContact MapSVL_1023022PrioritizingEmployeeWellnessSVL_1023018Schedule"focus time"on yourcalendarDealingWith IrateCustomersSVL_104016Stand upand moveevery hourfor one dayFollow EveryRuleSVL_104017Explore anew topiccategoryyou've nevertriedThe Basicsof BadCustomerServiceSVL_104014Turn off non-essentialnotificationsfor one dayUse the 2-minute rule(if it takes 2min, do itnow)Using ProperEnglish andGrammar CanOnly Hurt YourCareerSVL_104018PayAttention toYourEnvironmentSVL_104011Try the AIroleplayfeatureUsing aCustomerGrid AnalysisSVL_1023023The CustomerExperienceSVL_1023017Rating YourFocus ontheCustomerSVL_1023025A Tale ofTwoBusinessesSVL_104010LittleThingsMatterSVL_104012Completeyour mostimportant taskfirst thing inthe morningWrite downyour careergoals for thenext 2 yearsShare aresource thathelped youlearnsomethingYour Wait TimeisApproximately…ForeverSVL_104013Stretch atyour desk3 times inone dayLeavefeedbackon acourseWrite 3thingsyou'rethankful forOrganizeyourbrowserbookmarksCreate atemplate forsomethingyou dorepeatedly3 Types ofValue AddsSVL_1023024A PlayfulWay toAnnoy YourCustomersSVL_104015Take abreakoutsideMoments ofTruthSVL_1023021MakingCustomerService a CoreCompetencySVL_1023016Start yourday with a 5-minuteplanningsessionCreating aCustomerContact MapSVL_1023022PrioritizingEmployeeWellnessSVL_1023018Schedule"focus time"on yourcalendarDealingWith IrateCustomersSVL_104016Stand upand moveevery hourfor one dayFollow EveryRuleSVL_104017Explore anew topiccategoryyou've nevertriedThe Basicsof BadCustomerServiceSVL_104014Turn off non-essentialnotificationsfor one dayUse the 2-minute rule(if it takes 2min, do itnow)Using ProperEnglish andGrammar CanOnly Hurt YourCareerSVL_104018PayAttention toYourEnvironmentSVL_104011Try the AIroleplayfeatureUsing aCustomerGrid AnalysisSVL_1023023The CustomerExperienceSVL_1023017Rating YourFocus ontheCustomerSVL_1023025A Tale ofTwoBusinessesSVL_104010LittleThingsMatterSVL_104012Completeyour mostimportant taskfirst thing inthe morningWrite downyour careergoals for thenext 2 yearsShare aresource thathelped youlearnsomethingYour Wait TimeisApproximately…ForeverSVL_104013Stretch atyour desk3 times inone dayLeavefeedbackon acourseWrite 3thingsyou'rethankful forOrganizeyourbrowserbookmarksCreate atemplate forsomethingyou dorepeatedly3 Types ofValue AddsSVL_1023024A PlayfulWay toAnnoy YourCustomersSVL_104015Take abreakoutsideMoments ofTruthSVL_1023021MakingCustomerService a CoreCompetencySVL_1023016

NET Bingo Round 3 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Start your day with a 5-minute planning session
  2. Creating a Customer Contact Map SVL_1023022
  3. Prioritizing Employee Wellness SVL_1023018
  4. Schedule "focus time" on your calendar
  5. SVL_104016
    Dealing With Irate Customers
  6. Stand up and move every hour for one day
  7. Follow Every Rule SVL_104017
  8. Explore a new topic category you've never tried
  9. The Basics of Bad Customer Service SVL_104014
  10. Turn off non-essential notifications for one day
  11. Use the 2-minute rule (if it takes 2 min, do it now)
  12. Using Proper English and Grammar Can Only Hurt Your Career SVL_104018
  13. Pay Attention to Your Environment SVL_104011
  14. Try the AI roleplay feature
  15. Using a Customer Grid Analysis SVL_1023023
  16. The Customer Experience SVL_1023017
  17. SVL_1023025
    Rating Your Focus on the Customer
  18. A Tale of Two Businesses SVL_104010
  19. SVL_104012
    Little Things Matter
  20. Complete your most important task first thing in the morning
  21. Write down your career goals for the next 2 years
  22. Share a resource that helped you learn something
  23. Your Wait Time is Approximately…Forever SVL_104013
  24. Stretch at your desk 3 times in one day
  25. Leave feedback on a course
  26. Write 3 things you're thankful for
  27. Organize your browser bookmarks
  28. Create a template for something you do repeatedly
  29. 3 Types of Value Adds SVL_1023024
  30. A Playful Way to Annoy Your Customers SVL_104015
  31. Take a break outside
  32. Moments of Truth SVL_1023021
  33. Making Customer Service a Core Competency SVL_1023016