TransfertoemployeeUse theEmployeeLookupSiteContactthemanagersAnswerwork relatedquestion ingroup chatInternationalCallerCheck theERObservedQueuesUnauthorizedEA callerCallerforrenewalUsedProduct toQueuePower AppCrashoutreachemailNoCNAnsweredawebformCallbackrequestTransfer toAccountingClosedcasecallerSurvey123casecreationCheck the"My OpenCases"QueueProcessedan internalCaseRequestAdminswapcasecreationProductqueue:Online(any)Searchby SubIDSearchbyemailNonprofitwith ENTPostsomething inthe TeamActivitieschatCreditconsumptionStudentcallerDoesn’tknowCNPasswordresetassistanceAsked workrelatedquestion ingroup chatDeletemaintenancenote that isnot related toSub ID/EVATransferto a casenumberTransfertoeventsTransferto salesAdd SUBID in423508FreePublicAccountcallerTransfer toAdministrative/ExecutiveAssistantProduct queue:Enterprise(any)Transferto CSReceivetransferfrom CSETC isup todateReferencethe EsriReceptionWebsiteTransferto W-9'sCreatea newcaseProductqueue:Pro(any)GISTrainingEmailRequest forcasereassignmentStudentnoEVA/ESUcodeTransfertoemployeeUse theEmployeeLookupSiteContactthemanagersAnswerwork relatedquestion ingroup chatInternationalCallerCheck theERObservedQueuesUnauthorizedEA callerCallerforrenewalUsedProduct toQueuePower AppCrashoutreachemailNoCNAnsweredawebformCallbackrequestTransfer toAccountingClosedcasecallerSurvey123casecreationCheck the"My OpenCases"QueueProcessedan internalCaseRequestAdminswapcasecreationProductqueue:Online(any)Searchby SubIDSearchbyemailNonprofitwith ENTPostsomething inthe TeamActivitieschatCreditconsumptionStudentcallerDoesn’tknowCNPasswordresetassistanceAsked workrelatedquestion ingroup chatDeletemaintenancenote that isnot related toSub ID/EVATransferto a casenumberTransfertoeventsTransferto salesAdd SUBID in423508FreePublicAccountcallerTransfer toAdministrative/ExecutiveAssistantProduct queue:Enterprise(any)Transferto CSReceivetransferfrom CSETC isup todateReferencethe EsriReceptionWebsiteTransferto W-9'sCreatea newcaseProductqueue:Pro(any)GISTrainingEmailRequest forcasereassignmentStudentnoEVA/ESUcode

Reception Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transfer to employee
  2. Use the Employee Lookup Site
  3. Contact the managers
  4. Answer work related question in group chat
  5. International Caller
  6. Check the ER Observed Queues
  7. Unauthorized EA caller
  8. Caller for renewal
  9. Used Product to Queue Power App
  10. Crash outreach email
  11. No CN
  12. Answered a webform
  13. Call back request
  14. Transfer to Accounting
  15. Closed case caller
  16. Survey123 case creation
  17. Check the "My Open Cases" Queue
  18. Processed an internal Case Request
  19. Admin swap case creation
  20. Product queue: Online(any)
  21. Search by Sub ID
  22. Search by email
  23. Nonprofit with ENT
  24. Post something in the Team Activities chat
  25. Credit consumption
  26. Student caller
  27. Doesn’t know CN
  28. Password reset assistance
  29. Asked work related question in group chat
  30. Delete maintenance note that is not related to Sub ID/EVA
  31. Transfer to a case number
  32. Transfer to events
  33. Transfer to sales
  34. Add SUB ID in 423508
  35. Free Public Account caller
  36. Transfer to Administrative/Executive Assistant
  37. Product queue: Enterprise(any)
  38. Transfer to CS
  39. Receive transfer from CS
  40. ETC is up to date
  41. Reference the Esri Reception Website
  42. Transfer to W-9's
  43. Create a new case
  44. Product queue: Pro(any)
  45. GIS Training Email
  46. Request for case reassignment
  47. Student no EVA/ESU code