Check the"My OpenCases"QueueProductqueue:Pro(any)TransfertoeventsTransferto salesTransferto CSReferencethe EsriReceptionWebsiteAnswerwork relatedquestion ingroup chatNoCNProductqueue:Online(any)Deletemaintenancenote that isnot related toSub ID/EVACheck theERObservedQueuesContactthemanagersStudentcallerPasswordresetassistanceSearchbyemailUnauthorizedEA callerPostsomething inthe TeamActivitieschatClosedcasecallerNonprofitwith ENTStudentnoEVA/ESUcodeAdd SUBID in423508Doesn’tknowCNAnsweredawebformCallerforrenewalCrashoutreachemailAdminswapcasecreationAsked workrelatedquestion ingroup chatTransfer toAdministrative/ExecutiveAssistantFreePublicAccountcallerInternationalCallerRequest forcasereassignmentSearchby SubIDTransferto W-9'sCreatea newcaseCreditconsumptionTransferto a casenumberTransfer toAccountingUsedProduct toQueuePower AppTransfertoemployeeSurvey123casecreationProduct queue:Enterprise(any)ETC isup todateUse theEmployeeLookupSiteCallbackrequestGISTrainingEmailProcessedan internalCaseRequestReceivetransferfrom CSCheck the"My OpenCases"QueueProductqueue:Pro(any)TransfertoeventsTransferto salesTransferto CSReferencethe EsriReceptionWebsiteAnswerwork relatedquestion ingroup chatNoCNProductqueue:Online(any)Deletemaintenancenote that isnot related toSub ID/EVACheck theERObservedQueuesContactthemanagersStudentcallerPasswordresetassistanceSearchbyemailUnauthorizedEA callerPostsomething inthe TeamActivitieschatClosedcasecallerNonprofitwith ENTStudentnoEVA/ESUcodeAdd SUBID in423508Doesn’tknowCNAnsweredawebformCallerforrenewalCrashoutreachemailAdminswapcasecreationAsked workrelatedquestion ingroup chatTransfer toAdministrative/ExecutiveAssistantFreePublicAccountcallerInternationalCallerRequest forcasereassignmentSearchby SubIDTransferto W-9'sCreatea newcaseCreditconsumptionTransferto a casenumberTransfer toAccountingUsedProduct toQueuePower AppTransfertoemployeeSurvey123casecreationProduct queue:Enterprise(any)ETC isup todateUse theEmployeeLookupSiteCallbackrequestGISTrainingEmailProcessedan internalCaseRequestReceivetransferfrom CS

Reception Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Check the "My Open Cases" Queue
  2. Product queue: Pro(any)
  3. Transfer to events
  4. Transfer to sales
  5. Transfer to CS
  6. Reference the Esri Reception Website
  7. Answer work related question in group chat
  8. No CN
  9. Product queue: Online(any)
  10. Delete maintenance note that is not related to Sub ID/EVA
  11. Check the ER Observed Queues
  12. Contact the managers
  13. Student caller
  14. Password reset assistance
  15. Search by email
  16. Unauthorized EA caller
  17. Post something in the Team Activities chat
  18. Closed case caller
  19. Nonprofit with ENT
  20. Student no EVA/ESU code
  21. Add SUB ID in 423508
  22. Doesn’t know CN
  23. Answered a webform
  24. Caller for renewal
  25. Crash outreach email
  26. Admin swap case creation
  27. Asked work related question in group chat
  28. Transfer to Administrative/Executive Assistant
  29. Free Public Account caller
  30. International Caller
  31. Request for case reassignment
  32. Search by Sub ID
  33. Transfer to W-9's
  34. Create a new case
  35. Credit consumption
  36. Transfer to a case number
  37. Transfer to Accounting
  38. Used Product to Queue Power App
  39. Transfer to employee
  40. Survey123 case creation
  41. Product queue: Enterprise(any)
  42. ETC is up to date
  43. Use the Employee Lookup Site
  44. Call back request
  45. GIS Training Email
  46. Processed an internal Case Request
  47. Receive transfer from CS