Survey123casecreationPostsomething inthe TeamActivitieschatUse theEmployeeLookupSiteAsked workrelatedquestion ingroup chatTransferto CSProductqueue:Pro(any)CallbackrequestSearchbyemailNoCNNonprofitwith ENTFreePublicAccountcallerTransferto W-9'sStudentnoEVA/ESUcodeTransfertoemployeeTransferto salesTransfertoeventsRequest forcasereassignmentSearchby SubIDCheck theERObservedQueuesCheck the"My OpenCases"QueueDoesn’tknowCNInternationalCallerUnauthorizedEA callerContactthemanagersCreditconsumptionPasswordresetassistanceClosedcasecallerAdd SUBID in423508AdminswapcasecreationAnsweredawebformProductqueue:Online(any)UsedProduct toQueuePower AppDeletemaintenancenote that isnot related toSub ID/EVATransfer toAdministrative/ExecutiveAssistantReferencethe EsriReceptionWebsiteTransferto a casenumberETC isup todateReceivetransferfrom CSCreatea newcaseProduct queue:Enterprise(any)CrashoutreachemailProcessedan internalCaseRequestTransfer toAccountingCallerforrenewalStudentcallerAnswerwork relatedquestion ingroup chatGISTrainingEmailSurvey123casecreationPostsomething inthe TeamActivitieschatUse theEmployeeLookupSiteAsked workrelatedquestion ingroup chatTransferto CSProductqueue:Pro(any)CallbackrequestSearchbyemailNoCNNonprofitwith ENTFreePublicAccountcallerTransferto W-9'sStudentnoEVA/ESUcodeTransfertoemployeeTransferto salesTransfertoeventsRequest forcasereassignmentSearchby SubIDCheck theERObservedQueuesCheck the"My OpenCases"QueueDoesn’tknowCNInternationalCallerUnauthorizedEA callerContactthemanagersCreditconsumptionPasswordresetassistanceClosedcasecallerAdd SUBID in423508AdminswapcasecreationAnsweredawebformProductqueue:Online(any)UsedProduct toQueuePower AppDeletemaintenancenote that isnot related toSub ID/EVATransfer toAdministrative/ExecutiveAssistantReferencethe EsriReceptionWebsiteTransferto a casenumberETC isup todateReceivetransferfrom CSCreatea newcaseProduct queue:Enterprise(any)CrashoutreachemailProcessedan internalCaseRequestTransfer toAccountingCallerforrenewalStudentcallerAnswerwork relatedquestion ingroup chatGISTrainingEmail

Reception Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Survey123 case creation
  2. Post something in the Team Activities chat
  3. Use the Employee Lookup Site
  4. Asked work related question in group chat
  5. Transfer to CS
  6. Product queue: Pro(any)
  7. Call back request
  8. Search by email
  9. No CN
  10. Nonprofit with ENT
  11. Free Public Account caller
  12. Transfer to W-9's
  13. Student no EVA/ESU code
  14. Transfer to employee
  15. Transfer to sales
  16. Transfer to events
  17. Request for case reassignment
  18. Search by Sub ID
  19. Check the ER Observed Queues
  20. Check the "My Open Cases" Queue
  21. Doesn’t know CN
  22. International Caller
  23. Unauthorized EA caller
  24. Contact the managers
  25. Credit consumption
  26. Password reset assistance
  27. Closed case caller
  28. Add SUB ID in 423508
  29. Admin swap case creation
  30. Answered a webform
  31. Product queue: Online(any)
  32. Used Product to Queue Power App
  33. Delete maintenance note that is not related to Sub ID/EVA
  34. Transfer to Administrative/Executive Assistant
  35. Reference the Esri Reception Website
  36. Transfer to a case number
  37. ETC is up to date
  38. Receive transfer from CS
  39. Create a new case
  40. Product queue: Enterprise(any)
  41. Crash outreach email
  42. Processed an internal Case Request
  43. Transfer to Accounting
  44. Caller for renewal
  45. Student caller
  46. Answer work related question in group chat
  47. GIS Training Email