Productqueue:Online(any)CrashoutreachemailAnsweredawebformAdminswapcasecreationProductqueue:Pro(any)StudentnoEVA/ESUcodeTransferto CSClosedcasecallerInternationalCallerTransfertoemployeeRequest forcasereassignmentCallerforrenewalDoesn’tknowCNReceivetransferfrom CSPasswordresetassistancePostsomething inthe TeamActivitieschatGISTrainingEmailUsedProduct toQueuePower AppCheck the"My OpenCases"QueueContactthemanagersNoCNUnauthorizedEA callerSearchby SubIDTransfer toAdministrative/ExecutiveAssistantSurvey123casecreationNonprofitwith ENTCreatea newcaseReferencethe EsriReceptionWebsiteTransferto salesTransferto W-9'sCallbackrequestSearchbyemailProcessedan internalCaseRequestAdd SUBID in423508TransfertoeventsCreditconsumptionAnswerwork relatedquestion ingroup chatUse theEmployeeLookupSiteETC isup todateCheck theERObservedQueuesDeletemaintenancenote that isnot related toSub ID/EVAAsked workrelatedquestion ingroup chatTransferto a casenumberStudentcallerTransfer toAccountingFreePublicAccountcallerProduct queue:Enterprise(any)Productqueue:Online(any)CrashoutreachemailAnsweredawebformAdminswapcasecreationProductqueue:Pro(any)StudentnoEVA/ESUcodeTransferto CSClosedcasecallerInternationalCallerTransfertoemployeeRequest forcasereassignmentCallerforrenewalDoesn’tknowCNReceivetransferfrom CSPasswordresetassistancePostsomething inthe TeamActivitieschatGISTrainingEmailUsedProduct toQueuePower AppCheck the"My OpenCases"QueueContactthemanagersNoCNUnauthorizedEA callerSearchby SubIDTransfer toAdministrative/ExecutiveAssistantSurvey123casecreationNonprofitwith ENTCreatea newcaseReferencethe EsriReceptionWebsiteTransferto salesTransferto W-9'sCallbackrequestSearchbyemailProcessedan internalCaseRequestAdd SUBID in423508TransfertoeventsCreditconsumptionAnswerwork relatedquestion ingroup chatUse theEmployeeLookupSiteETC isup todateCheck theERObservedQueuesDeletemaintenancenote that isnot related toSub ID/EVAAsked workrelatedquestion ingroup chatTransferto a casenumberStudentcallerTransfer toAccountingFreePublicAccountcallerProduct queue:Enterprise(any)

Reception Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Product queue: Online(any)
  2. Crash outreach email
  3. Answered a webform
  4. Admin swap case creation
  5. Product queue: Pro(any)
  6. Student no EVA/ESU code
  7. Transfer to CS
  8. Closed case caller
  9. International Caller
  10. Transfer to employee
  11. Request for case reassignment
  12. Caller for renewal
  13. Doesn’t know CN
  14. Receive transfer from CS
  15. Password reset assistance
  16. Post something in the Team Activities chat
  17. GIS Training Email
  18. Used Product to Queue Power App
  19. Check the "My Open Cases" Queue
  20. Contact the managers
  21. No CN
  22. Unauthorized EA caller
  23. Search by Sub ID
  24. Transfer to Administrative/Executive Assistant
  25. Survey123 case creation
  26. Nonprofit with ENT
  27. Create a new case
  28. Reference the Esri Reception Website
  29. Transfer to sales
  30. Transfer to W-9's
  31. Call back request
  32. Search by email
  33. Processed an internal Case Request
  34. Add SUB ID in 423508
  35. Transfer to events
  36. Credit consumption
  37. Answer work related question in group chat
  38. Use the Employee Lookup Site
  39. ETC is up to date
  40. Check the ER Observed Queues
  41. Delete maintenance note that is not related to Sub ID/EVA
  42. Asked work related question in group chat
  43. Transfer to a case number
  44. Student caller
  45. Transfer to Accounting
  46. Free Public Account caller
  47. Product queue: Enterprise(any)